Microsoft
GRACE N. NZUBECHI
Dallas,TX
Summary
Dedicated and passionate about promoting lasting Customer satisfaction with knowledge of service delivery and proven multitasking abilities. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building, workspaces and customer areas. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
1
1
Language
Work History
Custodian
Butler Community College
08.2022 - 05.2024
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning, and dusting.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
Event Customer Service Representative
Butler Community College
08.2022 - 04.2024
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Enhanced customer satisfaction by providing timely and accurate information on event schedules and ticket availability.
- Maintained detailed records of customer interactions, allowing for efficient follow-up on outstanding issues or future opportunities.
Prep Cook
55 SEVENTY
05.2023 - 09.2023
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Event Services Assistant
D & L Event Services
05.2023 - 09.2023
- Evaluated post-event feedback from attendees to identify areas for improvement in future gatherings.
- Monitored event activities to guarantee adherence to established schedules and plans throughout each gathering''s duration.
- Managed event logistics, ensuring timely delivery and setup of necessary materials.
Education
Associate of Applied Science - Marketing Management And Entrepreneurship
Butler Community College
701 S Haverhill Rd12.2024
Skills
- Work independently
- Communication and Interpersonal Skills
- Responsible and Dependable
- Customer Service-focused
- Facilities Maintenance
- Team Collaboration and event support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
InternshipContract WorkPart TimeFull TimeWork Location
RemoteOn-SiteImportant To Me
Work-life balanceCareer advancementFlexible work hoursPersonal development programsWork from home optionHealthcare benefitsSoftware
Quote
All progress takes place outside the comfort zone.
Michael John Bobak
Timeline
Prep Cook
55 SEVENTY
05.2023 - 09.2023
Event Services Assistant
D & L Event Services
05.2023 - 09.2023
Custodian
Butler Community College
08.2022 - 05.2024
Event Customer Service Representative
Butler Community College
08.2022 - 04.2024
Associate of Applied Science - Marketing Management And Entrepreneurship
Butler Community College
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