Summary
Overview
Work History
Skills
Additional Information
Timeline
Generic

Grace O’Brien

MESA,AZ

Summary

Highly motivated Regional Sales Manager with talent to drive team spirit and morale while promoting sales techniques and methods. Effective leader with pleasant personality and commitment to build successful teams.

Overview

8
8
years of professional experience

Work History

Regional Sales Manager

Plexus Worldwide
10.2021 - Current
  • Developed successful sales territory of 17 states through coaching, performance management, and ongoing training.
  • Managed territory of over 350 Brand Ambassadors.
  • Created New Hire training program for Regional Sales Manager Team.
  • Participated in sales calls with key distributors to strengthen customer relationships and uncover possible growth opportunities.
  • Delivered recommendations to long-term distributors to promote brand awareness to key audiences.
  • Collaborated cross-functionally with headquarters, regional, and other teams nationally to maintain consistent message and experience.
  • Executed successful promotional events and trade shows.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Facilitated business by implementing practical networking techniques and social media training.
  • Generated detailed sales reports and forecasts to analyze performance and track progress.
  • Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
  • Collaborated with senior executives to evaluate performance in regional areas and develop strategies to expand revenue generation.
  • Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.

Learning and Development Specialist

Plexus Worldwide
10.2019 - Current
  • Facilitated over 200 interactive workshops that fostered collaboration and active participation among team members for better knowledge retention.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Developed and implemented successful onboarding program.
  • Increased employee retention rates by developing engaging onboarding and orientation processes.
  • Designed and delivered web-based, self-directed learning materials.
  • Developed job-specific competencies and performance standards.

National Sales & Education Agent

Number 4 High Performance Haircare
05.2016 - 10.2019
  • Communicated product quality and market comparisons by creating sales presentations.
  • Provided ongoing training and support to sales team, improving overall skill sets and driving results.
  • Analyzed client portfolios to identify potential gaps in coverage, offering suitable recommendations based on individual needs.
  • Maintained accurate records of over 450 client communications, transactions, policies, and other relevant documentation for seamless operations within company guidelines.
  • Developed new business and managed new and existing clients.

Skills

  • Business Development
  • Presentation ability
  • Relationship Building
  • Account development
  • Sales Presentations
  • Staff Training and Development
  • Pipeline Maintenance
  • Territory Management

Additional Information

Licensed Cosmetologist – Arizona & California  

Certified Facilitator: FranklinCovey - Live and LiveClicks platforms  California State University – Sacramento (Drama / Theatre Arts courses)  Franklin Covey: Focus – Achieving Your Highest Priorities & Personal Life Coach Program  

CPD Certified: Managing Learning Technologies  

GlobeSmart Certified: GlobeSmart Profiling and Communications Leader 

LinkedIn Learning Certifications:   

“Improving Your Judgment for Better Decision-Making” by Becki Saltzman   

“Communicating with Confidence” by Jeff Ansell   

“Supporting the Whole Self at Work, a Diversity and Inclusion Imperative” by Big Think

Timeline

Regional Sales Manager

Plexus Worldwide
10.2021 - Current

Learning and Development Specialist

Plexus Worldwide
10.2019 - Current

National Sales & Education Agent

Number 4 High Performance Haircare
05.2016 - 10.2019

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Grace O’Brien