Grace Paddock
St Louis,MO
Summary
Detail-oriented Account Manager with comprehensive experience managing employer-client relationships. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Account Manager
OneDigital
St. Louis, MO
10.2016 - Current
- Prepared a market analysis of medical and ancillary products for each client prior to renewals.
- Assisted with negotiations for reduced renewal rates where appropriate
- Resolved client issues and complaints in a timely and effective manner, ensuring client satisfaction.
- Maintained client records and documents in D365.
- Analyzed client data and identified opportunities for growth.
Internal Marketing Analyst
MRCT Benefits Plus
St. Louis, MO
02.2012 - 10.2016
- I prepared the market analysis of medical and ancillary products prior to renewal.
- Assisted with negotiations for reduced renewal rates.
- Prepared rate history documents.
- Maintained client records in GBS and CRM
Adjunct Mathematics Instructor
St. Louis Community College -Meramec, Forest Park
St. Louis, MO
08.2001 - 12.2020
- Facilitated lectures and moderated class discussions in elementary algebra, basic algebra, and mathematical literacy.
- Documented student assignments, attendance, and test scores in online reporting systems.
- Assessed learning absorption and retention, adapting instructional techniques to level of students.
Education
Bachelor of Arts - Mathematics And Theatre
Fontbonne University
St Louis, MO05-1979
Skills
- Proficient in Excel
- D365 system
- Customer relationships
- Vendor relations
- Account management
Certification
- Current Missouri Health and Life License
Websites
Affiliations
- Focus St. Louis for Educators 1996
- Trout fishing and gardening
References
References available upon request.
Timeline
Account Manager
OneDigital
10.2016 - Current
Internal Marketing Analyst
MRCT Benefits Plus
02.2012 - 10.2016
Adjunct Mathematics Instructor
St. Louis Community College -Meramec, Forest Park
08.2001 - 12.2020
Bachelor of Arts - Mathematics And Theatre
Fontbonne University
Similar Profiles
Kara MihokKara Mihok
Account Manager at OneDigitalAccount Manager at OneDigital
Christopher DalyChristopher Daly
Trading and Operations Analyst at OneDigitalTrading and Operations Analyst at OneDigital
Joseph HilesJoseph Hiles
Senior Client Executative at OneDigitalSenior Client Executative at OneDigital