Grace Palomo
Fayetteville,NC
Summary
Known for strong clinical skills, meticulous attention to detail, and the ability to navigate complex patient care situations. Adept at promoting health education, advocating for patient needs, and delivering high- quality patient centered care. Proven ability to adapt to diverse healthcare environments while maintaining professionalism and empathy.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
EFMP Assistant Special Needs Advisor
United States Army (40 Hr/ Week)
Fort Bragg, North Carolina
02.2024 - Current
- Manage high- volume caseload of 50+ EFMP enrollments per week, completing detailed medical records review to identify special physical, emotional, developmental, or intellectual needs of Active- Duty Dependents and beneficiaries of all ages, providing recommendations for Medical Director approval.
- Increased clinic throughput by 25% by implementing checklist controls, processes, and flow procedures.
- Document and log records of essential paperwork into electronic health record/ tracking systems ensures compliance with policy and legal requirements.
- Lead and ensure 100% accountability of annual competencies and training for a clinic composing of 15 soldiers and civilians.
- Utilize ICD 10 coding to 200 monthly enrollments and maintain 98-100% coding accuracy and zero audit discrepancies through detailed documentation validation and compliance checklists.
- Consistently conduct over 30 tele-health and in- person appointments per week to review patient history, diagnosis, and treatment plan while maintaining HIPAA protocols.
- Develop, implement, and conduct monthly educational briefs to over 1,000 Fort Bragg providers, families, and soldiers to enhance awareness and improve services for EFMP.
- Complete up to 25 detailed reviews of EFMP enrollments globally to advise Army Command on reassignments aligned with Family medical needs.
- Act as liaison between Tricare and patient to initiate referrals.
Public Health Nurse
United States Army (20 Hr/ Week)
Fort Bragg, North Carolina
02.2024 - 08.2025
- Fostered partnerships with local health agencies, implement community outreach programs, and provide health education to the Fort Bragg installation consisting of over 40,000 Service Members and families.
- Documented and treated patients while educating on Rabies Post-Exposure Prophylaxis protocols per Army Regulation and CDC guidelines.
- Assisted in developing and implementing a cross- departmental communication workflow linking Veterinary Clinic, Emergency Department, and Public Health Clinic to streamline rabies exposure reporting and improve Post- Exposure Prophylaxis initiation time by 15%.
- Tracked patient status in the Disease Reporting System Internet to properly report mandatory medical events.
- Created and managed social media content to promote monthly health awareness campaigns, reaching over 250,000 beneficiaries and aligning with national public health priorities.
- Facilitated tobacco cessation initiatives for personnel through delivery of educational resources and support.
- Conduct weekly briefs on Sexually Transmitted Infections and education to promote sexual health and readiness.
Medical Surgical Registered Nurse
Womack Army Medical Center (40 Hr/ Week)
Fort Bragg, North Carolina
10.2022 - 01.2024
- Delivered comprehensive nursing care to a diverse patient population in high- acuity to a 28-bed medical- surgical unit.
- Utilize clinical judgment to assess, plan, and implement evidence- based interventions for patients with complex medical and surgical conditions.
- Delivered prescribed medication and implemented treatment plans with 100% barcode scanning compliance, ensuring patient safety and eliminating medication administration errors
- Collaborated with interdisciplinary teams to optimize patient outcomes and ensure continuity of care across transitions.
- Developed evidence-based wound care documentation policy, improving patient outcomes and ensuring charting accuracy.
- Conducted 20 monthly patient acuity audits to identify documentation gaps and charting deficiencies, collaborating with unit leadership to enhance unit performance benchmarks by 10%.
- Functioned as unit Infection Control Officer, maintained the latest infection control policies and precautions from Womack Army Medical Center.
Education
Doctor of Nursing Practice - Family Nurse Practitioner
University of North Carolina At Chapel Hill
Chapel Hill, NCNurse Case Management -
U.S Army Medical Department
San Antonio, TX08.2025
Sexual Assault Nurse Examiner -
Fayetteville State University
Fayetteville, North Carolina, NC04.2025
Bachelor of Science - Nursing
Western Michigan University
Kalamazoo, MI04.2022
Skills
- Case management
- Patient assessment
- Clinical judgment
- Problem- Solving skills
- Interdisciplinary collaboration
- Patient education
- Electronic health records
- Medical records review
- Infection control
- Problem-Solving skills
- Analytical skills
- Verbal communication
- Written communication
Certification
Registered Nurse (Michigan & North Carolina [Compact])
Timeline
EFMP Assistant Special Needs Advisor
United States Army (40 Hr/ Week)
02.2024 - Current
Public Health Nurse
United States Army (20 Hr/ Week)
02.2024 - 08.2025
Medical Surgical Registered Nurse
Womack Army Medical Center (40 Hr/ Week)
10.2022 - 01.2024
Doctor of Nursing Practice - Family Nurse Practitioner
University of North Carolina At Chapel Hill
Nurse Case Management -
U.S Army Medical Department
Sexual Assault Nurse Examiner -
Fayetteville State University
Bachelor of Science - Nursing
Western Michigan University