As Front-of-House Associate: Served as cashier and provided general customer service, including taking orders, packaging baked goods and maintaining cleanliness, as well as making coffee drinks.
As Shift Supervisor: Responsible for training new employees, creative problem solving around any customer service issues as well as any staff issues, assigning employee tasks throughout the shift, and closing the restaurant at the end of the night.
Counseling Intern
Arms Of Hope
05.2022 - 05.2023
Supported clients in overcoming personal challenges by employing evidence-based therapeutic techniques.
Observed and facilitated group therapy sessions for a single moms addiction recovery group, fostering a supportive environment for shared learning and growth.
Met with a clinical supervisor for one hour a week for case consultation, personal and professional development, and client-specific psychoeducation as needed.
Logged 300 internship hours through a combination of direct (individual/group therapy sessions) and indirect (weekly supervisory meetings) hours.
Assistant Office Administrator
Doane Music Building
08.2018 - 03.2020
Supported office administrator in daily tasks of maintenance and operation
Creative problem solving in areas that needed updating or reorganizing
Oversaw the desk attendants, serving as customer services point-person
Scheduled rehearsals, events, and recitals and reserved the spaces in an online database.
Social Work Intake Intern
Safe Families for Children
05.2019 - 08.2019
Assisted with administrative aspects of the organization
Fielded phone calls
Using computerized network databases for information organization
Helped update spreadsheet of potential hosts to consolidate the available hosts and simplify the hosting process.