Grace Portch
Winchester,VA
Summary
Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Team Member
Chick-fil-A
08.2021 - Current
- Assisted team in daily operations and ensured adherence to safety protocols.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Preparing food (boxing nuggets/fries, making salads/fruit cups, bagging sandwiches, etc.)
- Collaborated with colleagues to maintain cleanliness and organization of work areas.
- Taking out orders to cars or carry-out
- Learned to operate equipment safely while adhering to operational guidelines.
- Bagging orders for dining room or drive thru
- Supported inventory management by organizing and restocking supplies as needed.
- Working efficiently as a team to provide quick service
- Taking customer orders at cash register/outside on Ipads
- Adapted quickly to new tasks and responsibilities within a fast-paced environment.
Education
High School Diploma -
Millbrook High School
Winchester, VA06-2023
Associate of Arts And Sciences - Elementary Education
Laurel Ridge Community College
Middletown, VA05-2025
Bachelor's of Arts And Science - Elementary Education
Shenandoah University
Winchester, VA05-2027
Skills
- Customer service
- Positive attitude and enthusiasm
- Fast and efficient service worker
- Teamwork and collaboration
- Problem-solving
- Leadership qualities
- Money handling
- Heavy lifting
- Complaint resolution
- Dependable and responsible
- Multitasking
- Patience and empathy
Timeline
Team Member
Chick-fil-A
08.2021 - Current
High School Diploma -
Millbrook High School
Associate of Arts And Sciences - Elementary Education
Laurel Ridge Community College
Bachelor's of Arts And Science - Elementary Education
Shenandoah University
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