Summary
Overview
Work History
Education
Skills
Timeline
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Grace Potmesil

Omaha,NE

Summary

Productive Barista accustomed delivers excellent customer service while making and serving coffee and specialty beverages. Consistently follows recipe and presentation standards and maintain clean, hygienic workspaces. Familiar with sanitation regulations and dedicated to customer satisfaction. Motivated hospitality student seeking internship in hospitality to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Banquet Server

Graduate Hotel
Lincoln, NE
09.2023 - Current
  • Greeted guests upon arrival and provided assistance throughout the event.
  • Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
  • Provided prompt, friendly service to all guests during banquets or catered events.
  • Maintained cleanliness of work area throughout shift including tables, chairs and floors.
  • Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.

Barista

Green Beans Coffee
Omaha, NE
12.2022 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Ground beans for espresso shots according to individual customer specifications.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Shift Leader

Sonic DriveIn
Omaha, NE
02.2021 - 12.2021
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Resolved customer complaints promptly and professionally.

Education

BBA - Hospitality, Tourism, And Restaurant Managment

University of Nebraska - Lincoln
Lincoln, NE
05.2027

High School Diploma -

Millard South High School
Omaha, NE
05.2023

Skills

  • Friendly and Outgoing
  • Positive and Professional
  • Solid Problem Solver
  • Up-Selling
  • Team Player
  • Active Listener
  • Event Planning

Timeline

Banquet Server

Graduate Hotel
09.2023 - Current

Barista

Green Beans Coffee
12.2022 - Current

Shift Leader

Sonic DriveIn
02.2021 - 12.2021

BBA - Hospitality, Tourism, And Restaurant Managment

University of Nebraska - Lincoln

High School Diploma -

Millard South High School
Grace Potmesil