Open and positive communicator with a level-headed approach to finding solutions for customer-facing challenges.
Overview
5
5
years of professional experience
Work History
Freelance Illustrator
Self-Employed
New Orleans, LA
01.2019 - 06.2023
Generated concept art and character designs based on client briefs.
Managed client needs and expectations from initial conception to final revisions, as requested.
Maintained digital files of completed works for archiving purposes.
Developed and managed a successful online storefront, personally handling all components from web design to secure shipping of original artwork and physical merchandise.
Personally designed packaging labels and other marketing materials.
Demonstrated consistent year-over-year growth, constantly making efforts to reach new markets for prospective clients.
Phonathon Team Member
The Fund for Sarah Lawrence
Bronxville, NY
08.2018 - 12.2018
Navigated through computer systems to review information and respond appropriately to callers.
Helped to connect alumni with employment opportunities and local resources relevant to their needs.
Embraced a fast-paced work environment, regularly making and receiving upwards of 40 calls per hour.
Demonstrated consistent success in soliciting donations to fund student scholarships and extracurriculars.
Received crisis management training to best assist college alumni with a variety of potential issues.
Education
Some College (No Degree) - Linguistics & Archaology
Tulane University
New Orleans, LA
Some College (No Degree) - English Literature
Sarah Lawrence College
Bronxville, NY
Skills
Microsoft Word, Excel, Outlook, and Adobe Illustrator
Character design and illustration
Order processing
Customer service
Attention to detail
Playing along at home with episodes of 'Jeopardy'
Languages
French
Full Professional
Arabic
Elementary
Timeline
Freelance Illustrator
Self-Employed
01.2019 - 06.2023
Phonathon Team Member
The Fund for Sarah Lawrence
08.2018 - 12.2018
Some College (No Degree) - Linguistics & Archaology