Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Grace Rasch

Genoa City

Summary

Proven team leader and exceptional communicator, I excel in high-pressure environments, as demonstrated during my tenure at Inspired Coffee. My expertise in problem-solving and commitment to exceptional customer service significantly enhanced team efficiency and customer satisfaction. Skilled in cash handling and fostering positive environments, I consistently exceed employer expectations by prioritizing client well-being and operational excellence.


Friendly, compassionate personality with natural ability to connect with individuals. Understanding of basic caregiving principles and proficient in communication and organizational skills. Dedicated to making positive impact in lives of those in need of care.

Overview

3
3
years of professional experience

Work History

Barista

Inspired Coffee
06.2024 - Current
  • Working with adults that have either developmental, physical, or intellectual disabilities.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Key holder of several closing shifts.

Direct Care Professional

ACR Homes
12.2023 - Current
  • Ensured a safe and comfortable environment by maintaining clean and organized living spaces for residents.
  • Handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Supported residents'' emotional well-being through compassionate listening, empathy, and encouragement during difficult times.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Maintained accurate records of client progress, medication administration, and incident reports to ensure effective communication among team members.
  • Upheld ethical standards in all aspects of care provision, maintaining confidentiality and respecting the dignity of each individual client.
  • Enhanced client well-being by providing personalized care and support in daily living tasks.

Volunteer

Immanuel Lutheran Church
11.2021 - Current
  • Made programs for every Sunday morning to run during two different services.
  • Ran the camera system and slides during church services.
  • Opened up and shut down equipment before and after church.
  • Occasionally lead production meetings.
  • Was a group leader during Vacation Bible Camp and lead a group of children ranging from Kindergarten to First Grade.

Barista

Starbucks
08.2022 - 08.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

Psychology

University of Minnesota
Minneapolis, MN
05-2027

High School Diploma -

Badger High School
Lake Geneva, WI
06-2023

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Problem-solving
  • Cash handling
  • Team leadership

Interests

  • Reading books for fun or Psychology related
  • Listening/Playing Music
  • Physical Activity
  • Spending time with Friends and Family

Timeline

Barista

Inspired Coffee
06.2024 - Current

Direct Care Professional

ACR Homes
12.2023 - Current

Barista

Starbucks
08.2022 - 08.2023

Volunteer

Immanuel Lutheran Church
11.2021 - Current

Psychology

University of Minnesota

High School Diploma -

Badger High School

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Grace Rasch