Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Grace Rickman

Sacramento,CA

Summary

Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and a hard working mindset. Dedicated to business success, eager to learn more about the service industry as well as skills to advance professionally. Holds quality and teamwork in high esteem. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Bartender

Mercantile Saloon
01.2023 - Current
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Hour's Worked Weekly: 30-40

Host/Server

Elite Sports
10.2021 - Current
  • Serving customers food and drinks
  • Having a detailed memory of foods/drinks offered
  • Upbeat personality when dealing with customers
  • Learned to work in stressful environments with ease and confidence
  • Having to maintain a well-done appearance.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Hour's Worked Weekly: 20-25

Team Member

Jamba Juice
05.2018 - 08.2021
  • Took orders and handled money
  • Memorized over 40 recipes to maintain a faster output time
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
  • Worked hard to learn required tasks quickly to maximize performance
  • Built and maintained working relationships with peers and upper management
  • Looked for ways to go above and beyond job requirements
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Hour's Worked Weekly: 20-25

Education

Bachelor of Arts - Human Resources Management

Sacramento State University
Sacramento, CA
05.2024

High School Diploma -

Tracy High School
Tracy, CA
05.2020

Skills

  • I am a hard worker when it comes to anything I am super organized and I like to get things done the right way I work with confidence and always do my best My communication skills are one of my best redeeming qualities along with my strong leadership skills Experience in leadership Team building Flexible Active listening Conflict resolution Money handling Continuous development
  • Beverage Preparation
  • Suggestive Selling
  • Hospitality Service Expertise
  • Highly Reliable
  • Complex Problem-Solving
  • Clear and Effective Communication

Accomplishments

Academic Good Standing and Dean's Honor List 2020-2024

Timeline

Bartender

Mercantile Saloon
01.2023 - Current

Host/Server

Elite Sports
10.2021 - Current

Team Member

Jamba Juice
05.2018 - 08.2021

Bachelor of Arts - Human Resources Management

Sacramento State University

High School Diploma -

Tracy High School

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Grace Rickman