Summary
Overview
Work History
Education
Skills
Timeline
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Grace Rihel

Lawrence,KS

Summary

Student Ambassador and sales professional with experience in campus outreach, event networking, and customer engagement. Delivered keynote presentations, led tours, and trained new team members while supporting admissions and sales goals. Brings polished communication, marketing awareness, and relationship-building skills.

Overview

6
6
years of professional experience

Work History

Student Ambassador

The University of Kansas
Lawrence, Kansas
10.2024 - Current
  • Presented keynote speeches at the annual Rock Chalk Reception for two consecutive years, addressing prospective students and families about the university experience, academic opportunities, and campus culture.
  • Represented the University of Kansas as a primary liaison to prospective students, families, and visitors, delivering high-impact campus tours and sharing insights on academic programs and campus culture.
  • Delivered a targeted presentation to high school guidance counselors to highlight institutional programs, admissions pathways, and student support resources.

Physical Therapy Technician

Bird Physical Therapy
Lawrence , KS
05.2026 - 10.2026
  • Provided hands-on patient support by assisting physical therapists with exercise setup, gait training, and multi-joint mobility protocols
  • Balanced direct patient care with administrative operations, assisting physical therapists during treatment while maintaining smooth daily clinic operations.
  • Managed sensitive patient documentation, accurately processing and transmitting confidential medical records, referrals, and discharge paperwork via secure faxing.

Community Assistant

The HERE
Lawrence, Kansas
05.2025 - 11.2025
  • Conducted prospective resident tours to showcase property amenities and unit features, leveraging strong sales communication to highlight lifestyle benefits and drive lease conversions.
  • Managed daily administrative office operations, efficiently responding to resident emails, handling phone inquiries, and assisting with general office administration.
  • Served on an on-call rotation to provide prompt emergency response for after-hours resident lockouts, demonstrating reliability and strong problem-solving skills under pressure.

2nd Assistant Manager

Zumiez Inc
Aurora, Illinois
10.2020 - 08.2024
  • Generated $96,000+ in personal apparel sales within a single year while successfully balancing full-time high school academics, consistently exceeding key performance indicators (KPIs) and individual sales targets.
  • Onboarded and trained new sales associates on product knowledge, sales techniques, loss prevention, and customer engagement strategies.
  • Executed open/close store procedures, including register setup, store security protocols, and managing daily cash drawers with zero accounting variances

Education

Bachelor of Science - Exercise Science

University of Kansas
Lawrence, KS
05-2027

Skills

  • Client communication
  • Public speaking
  • Patient care
  • Anatomy knowledge
  • Customer engagement
  • Marketing
  • Event networking
  • Creative strategies
  • Public relations
  • Recruiting strategies

Timeline

Physical Therapy Technician

Bird Physical Therapy
05.2026 - 10.2026

Community Assistant

The HERE
05.2025 - 11.2025

Student Ambassador

The University of Kansas
10.2024 - Current

2nd Assistant Manager

Zumiez Inc
10.2020 - 08.2024

Bachelor of Science - Exercise Science

University of Kansas
Grace Rihel