Grace Ritter
Olympia,WA
Summary
Motivated and customer-focused professional with a background in childcare, hospitality, retail, and food services. Currently pursuing an Associate of Arts degree at South Puget Sound Community College, with coursework in communications, social work, criminal justice, and psychology. Experienced in managing childcare responsibilities, delivering excellent customer service, and collaborating with teams in fast-paced environments. Proficient in handling cash operations, conflict resolution, and training new staff members. Skilled in communication, problem-solving, and technical proficiency with Microsoft Office and specialized software tools.
Overview
6
6
years of professional experience
Work History
Personal Nanny
Child Care
01.2019 - Current
- Organized daily activities and educational projects
- Fulfilled each child's social, emotional, and intellectual needs, and collaborated with parents to create a schedule of appropriate activities
- Cleaned children and families living spaces
- Ensured children's safety indoors, outdoors, and cared for when sick
Barista and Front-End Advocate
Target-Starbucks
10.2021 - 10.2024
- Crafted Beverages and served food with precision and speed
- Provided exceptional customer support, addressing inquiries and resolving issues promptly
- Operated check lanes, till, and fulfillment to collaborate with team members in Starbucks and other departments as needed
- Trained new employees
- Resolved disputes with escalated customers in an efficient and respectful manner
Insider and Delivery Driver
Dominos
08.2020 - 09.2021
- Consulted with customers in person and over the phone, providing excellent customer service
- Prepared, packaged, served, and delivered orders efficiently
- Ensured the store was closed properly and workstations were kept clean throughout the day
- Routed and delivered orders outside of the store in a timely and safe manner
- Balanced personal till at the end of each shift
Food Outlet Attendant
Great Wolf Lodge
03.2019 - 06.2020
- Ran cash register/till efficiently and accurately
- Worked collaboratively with managers to address and resolve issues, enhancing both guest and worker experiences
- Prepared, cooked, and served food in various outlets, maintaining high standards of quality and hygiene
- Balanced cash register and ran final sales report for the day
Education
Associate of Arts - Communications, Social Work, Criminal Justice, Psychology
SOUTH PUGET SOUND COMMUNITY COLLEGE
Olympia, WA08-2025
Diploma -
ROCHESTER HIGH SCHOOL
Rochester, WA06-2021
Skills
- Communication
- Team Collaboration
- Customer Service
- Technical Proficiency
- Problem Solving
- Self-Motivated and Disciplined
- Problem-Solving
- Safety Protocols
Languages
Spanish
Limited Working
Timeline
Barista and Front-End Advocate
Target-Starbucks
10.2021 - 10.2024
Insider and Delivery Driver
Dominos
08.2020 - 09.2021
Food Outlet Attendant
Great Wolf Lodge
03.2019 - 06.2020
Personal Nanny
Child Care
01.2019 - Current
Associate of Arts - Communications, Social Work, Criminal Justice, Psychology
SOUTH PUGET SOUND COMMUNITY COLLEGE
Diploma -
ROCHESTER HIGH SCHOOL
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