Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Patient Service Assistant
New York Presbyterian Lower Manhattan Hospital
New York, NY
10.2023 - Current
Escorts patient to and from OR, PACU, ASU and Endoscopy via appropriate means of transportation. Escorts discharged patients to lobby or car service.
Picks up STAT records, blood bank/laboratory specimens and other items which are assigned STAT and delivers them to various office and Laboratories.
Utilizes proper cleaning equipment as required. Cleans operating room suites between cases. Sorts and disposes of waste and laundry; prepares and hampers for reuse. Cleans spills as needed. Cleans equipment (ESU, tourniquet, OR tables, video towers, etc.). Mops floors, dust shelves, and cleans lounges and other assigned areas.
Utilizes safety measures by: Securing patients appropriately when transporting. Maintaining side rails in up position. Keeping hallways clear for traffic flow. Removing from use and reporting broken equipment
Endoscopy Technician
New York Presbyterian Lower Manhattan Hospital
New York, NY
04.2022 - 10.2023
Assisted physicians with endoscopic procedures such as endoscopies , colonoscopies, sigmoidoscopies , Endoscopic Retrograde Cholangiopancreatography and biopsies.
Ensured that all instruments used during endoscopic procedures were functioning properly before use.
Communicated effectively with nursing staff concerning patient needs throughout procedure processes.
Conducted regular inventory checks of supplies needed for endoscopic suite operations.
Transported and helped patients prior to and following procedures.
Set-up and tore down procedure rooms in preparation for upcoming operations.
Maintained endoscopy equipment, including cleaning, sterilizing and troubleshooting.
Patient Service Assistant
New York Presbyterian Lower Manhattan Hospital
New York, NY
04.2021 - 04.2022
Escorts patient to and from OR, PACU, ASU and Endoscopy via appropriate means of transportation. Escorts discharged patients to lobby or car service
Picks up STAT records, blood bank/laboratory specimens and other items which are assigned STAT and delivers them to various office and Laboratories
Utilizes proper cleaning equipment as required. Cleans operating room suites between cases. Sorts and disposes of waste and laundry; prepares and hampers for reuse. Cleans spills as needed. Cleans equipment (ESU, tourniquet, OR tables, video towers, etc.). Mops floors, dust shelves, and cleans lounges and other assigned areas.
Utilizes safety measures by: Securing patients appropriately when transporting. Maintaining side rails in up position. Keeping hallways clear for traffic flow. Removing from use and reporting broken equipment
Provides comfort to patients by maintaining privacy, confidentiality, and other comfort measures.
Housekeeping Worker
New York Presbyterian Lower Manhattan Hospital
New York, NY
05.2018 - 04.2021
Cleaned and sanitized rooms, bathrooms, hallways, lobbies, lounges, corridors and other work areas.
Swept and mopped floors.
Dusted furniture and equipment.
Vacuumed carpets and upholstered furniture.
Transported trash and waste to disposal area.
Assisted guests with special requests or complaints regarding housekeeping services provided.
Maintained a clean working environment following safety guidelines at all times.
Disinfected surfaces such as countertops, sinks and toilets using appropriate chemicals according to safety instructions given by supervisor.
House Keeping Worker
Mount Sinai West Hospital
New York, NY
10.2012 - 05.2017
Clean hospital floors and surfaces using predefined cleaning methods and procedures
Dust, mop and sweep patients’ room, nurses and surgical units and administrative offices
Make beds using clean and disinfected linen and replenish supplies such as towels, blankets, soaps and shampoos
Clean and disinfect patient’s bathroom and public restrooms
Clean mirrors and windows along with polishing fittings and fixtures
Take and address patients’ complaints regarding housekeeping services
Empty trash receptacles and ensure proper compaction of surgical waste according to hospital policies
Inform housekeeping supervisor of any cleaning equipment that may need repair or replacement
Maintain adequate stock of cleaning supplies.
Patient Advocate
Beth Israel Medical Center
New York, NY
05.2011 - 10.2012
Monitor, advice and facilitate client’s progress in developing help for mental health and substance abuse issues
Participated in planning and supervising recreational and leisure activities
Demonstrated modeling behavior and leadership
Maintained accurate documentation and record keeping.
Teacher’s Aide
The Children’s Garden
New York, NY
09.2007 - 09.2009
Managed and supervised after school activities for children between the ages of 4 months and 3 years old
Interacted with infants and children in a range of play activities which included arts and crafts, game playing and story-telling
Carried out childcare routines which included providing snacks, changing diapers, and maintaining a clean and safe play area.
Education
High School Diploma -
Restart High School
06.2008
Skills
Proficient at using Computer skills such as Microsoft office: Word, Excel, Outlook, Etc
Excellent Community base customer service skill
Excellent Professional base childcare service skill
Competent in performing screening interpreter service initiation privacy practices and consents
Qualified to perform point of service actives
Capable of communicating effectively and efficiently in both written and oral form
Adaptable to a learning environment and willing to engage and learn upon new things
Medical terminology knowledge
Organizational Skills
Patient Care
Support Services
Phone
212-580-2667, 646-963-1888
References
available upon request
Timeline
Patient Service Assistant
New York Presbyterian Lower Manhattan Hospital
10.2023 - Current
Endoscopy Technician
New York Presbyterian Lower Manhattan Hospital
04.2022 - 10.2023
Patient Service Assistant
New York Presbyterian Lower Manhattan Hospital
04.2021 - 04.2022
Housekeeping Worker
New York Presbyterian Lower Manhattan Hospital
05.2018 - 04.2021
House Keeping Worker
Mount Sinai West Hospital
10.2012 - 05.2017
Patient Advocate
Beth Israel Medical Center
05.2011 - 10.2012
Teacher’s Aide
The Children’s Garden
09.2007 - 09.2009
High School Diploma -
Restart High School
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