Grace Scheri
Darien,IL
Overview
4
4
years of professional experience
Work History
Assistant Manager
Elysian Nail Spa
06.2020 - Current
- Managed operations of the salon and increased engagement on social media platforms.
- Assisted in recruiting, interviewing, hiring, and training of new employees to maintain adequate staffing levels.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Intern
Dawn McKenna Group
06.2023 - 08.2023
- Created and distributed marketing materials.
- Utilized software programs such as Microsoft Office and Excel to streamline workflow and improve productivity.
- Assisted with project coordination and provided ongoing support.
Customer Service Specialist
Lifetime Spa
01.2023 - 04.2023
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Managed appointment scheduling, ensuring optimal use of resources and minimized conflicts.
Summer Marketing Associate
Orange Theory Fitness
06.2022 - 08.2022
- Boosted brand visibility by developing and executing targeted marketing campaigns.
- Optimized customer engagement through tailored email marketing strategies.
Education
Bachelor of Arts - Communications
Grand Canyon University
Phoenix, AZ12.2023
Languages
Spanish
Limited Working
www.linkedin.com/in/grace-scheri-558007231
community involvement
11/01/23, Present, Ray Graham Association Hanson Center, Burr Ridge, IL
Timeline
Intern
Dawn McKenna Group
06.2023 - 08.2023
Customer Service Specialist
Lifetime Spa
01.2023 - 04.2023
Summer Marketing Associate
Orange Theory Fitness
06.2022 - 08.2022
Assistant Manager
Elysian Nail Spa
06.2020 - Current
Bachelor of Arts - Communications
Grand Canyon University