Grace Sharplin
Ruston,LA
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Trio's
Jenifer Woodard
04.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Advised customers about special offerings and menu items to help drive sales.
- Seated patrons based on guest preferences and seating availability.
- Backed up servers by checking on tables and retrieving items for guests.
Education
Bachelor of Science - Kinesiology
Louisiana Tech University
Ruston, LA05.2025
Skills
- Team Collaboration
- High-Volume Dining
- Phone Inquiries
- Guest Inquiries
- Effective Customer Service
- Critical Thinking
Competitive Dressage Rider
I am an accomplished dressage rider. I manage my horse's diet, exercise program, and recovery program to help her achieve optimal performance. My job as a rider is memorizing tests needed to perform, managing the health of live animals, and organizing equipment to trailer across the country.
Timeline
Trio's
Jenifer Woodard
04.2023 - Current
Bachelor of Science - Kinesiology
Louisiana Tech University
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