Grace Smith
Seattle,WA
Summary
Undergraduate student pursuing a Bachelor's degree in Environmental Science and Resource Management at the Seattle campus of the University of Washington with an intended graduation year of 2024. Excellent written and verbal communication skills, effective time management, and leadership to influence team building.
Overview
2
2
years of professional experience
Work History
Food and Beverage Attendant
Climate Pledge Arena
2023.01 - Current
- Maintained clean and organized food areas to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Cleared area, cleaned and wiped tables and counters to remove residue and comply with hygiene standards.
- Participate in set-up of machines, arrange inventory, and prep for customers
Desk Services Representative
University Of Washington Housing And Food Services
2022.05 - Current
- Maintained high customer satisfaction standards to meet or exceed targets.
- Process move-ins, move-outs, and key transfers by preparing materials and assigning keys
- Trained on Desk Services systems such as Microsoft Office, and Sharepoint
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
Summer Conference Desk Services Representative
University Of Washington Housing And Food Services
2023.06 - 2023.09
- Maintained high customer satisfaction standards to meet or exceed targets.
- Receive, process, and deliver mail and packages for residents, guests, and HFS staff over one half of campus.
- Address customer needs in fast-paced environment
- Register and assign guests to rooms, issue keys, meal cards, fobs, collect payment and signatures.
Scholar Lead
Washington State Opportunity Scholarship
2022.06 - 2023.06
- Provide on-campus peer mentorship to 15 newly selected scholarship recipients
- Share resources that support goal setting, time management, and prioritization of work.
- Worked in team environment to maintain high levels of productivity.
- Helped fellow peers succeed by through personalized and group meetings.
Education
Bachelor of Science - Environmental Science
University of Washington
Seattle, WA06.2024
Skills
- Time management
- Team collaboration
- Attention to detail
- Goal setting
Timeline
Summer Conference Desk Services Representative
University Of Washington Housing And Food Services
2023.06 - 2023.09
Food and Beverage Attendant
Climate Pledge Arena
2023.01 - Current
Scholar Lead
Washington State Opportunity Scholarship
2022.06 - 2023.06
Desk Services Representative
University Of Washington Housing And Food Services
2022.05 - Current
Bachelor of Science - Environmental Science
University of Washington
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