Grace Smith
McHenry,IL
Summary
Hardworking, responsible as well as personable. An excellent employee trainer once comfortable with all the systems and steps, providing a comfortable as well as enjoyable experience for all new employees. Well versed in cash, card and check transactions as well as handling online computer systems and phone calls. Passionate advocate, protector and caretaker for youth and adolescents and eager to explore more areas for a potential career path. Want to help youth and their families of all backgrounds become successful through usage of SEL based techniques while also continuing to apply classroom management and structure.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bilingual Middle School Facilitator
Youth and Family Center of McHenry County
McHenry, IL
03.2024 - Current
- Work specifically with ages 6th-8th in both after school and summer program settings
- Assisted in the development of middle school youth program activities to promote SEL learning and social/emotional/intellectual development.
- Conducted assessments to evaluate the effectiveness of youth programs.
- Collaborated with other staff members to develop engaging programming initiatives.
- Organized recreational activities such as field trips, sports events, and community service projects.
- Maintained accurate records of participant attendance and progress reports.
- Provided support for special events such as fundraisers or community outreach activities.
- Implemented strategies aimed at reducing risk factors associated with youth behaviors.
- Engaged in active listening while working one-on-one with individuals or small groups.
- Encouraged participation in program activities by providing incentives or rewards.
- Promoted healthy lifestyles through education about nutrition, physical activity and wellness practices.
- Supported the creation of safe spaces where young people can express themselves freely without fear of judgement or discrimination.
- Supported total well-being by planning social and physical activities.
- Developed individualized plans to help youth develop toward expected social, developmental and educational goals.
- Facilitated and guided high school and teacher volunteers to help within program space.
- Facilitated communication for people with limited language proficiency
- Conducted parent meetings to discuss student progress and address any issues or concerns about the program or their child's performance.
- Encouraged participation in discussions, activities, and exercises.
- Collaborated with on site social worker to facilitate support group activities for middle school students.
Bilingual Youth Program Co Facilitator
Youth and Family Center
McHenry, IL
10.2022 - Current
- Work with age groups varying between 1st-12th grade in both after school and summer program setting
- Supported total well-being by planning social and physical activities.
- Developed individualized plans to help youth develop toward expected social, emotional and academic goals.
- Facilitated communication for people with limited language proficiency
- Communicated between parents about observations as well as registration/intake meetings
- Supervised children and participated with children in activities.
- Helped students master social/emotional learning concepts through one-on-one and small group.
- Applied SEL throughout daily activities and routine
- Worked during after school program and summer program as well as before and after program hours to organize activities, complete intake/registration meetings, make phone calls to clients
- Conducted assessments to evaluate the effectiveness of youth programs.
- Collaborated with other staff members to develop innovative programming initiatives.
- Organized recreational activities such as field trips, sports events, and community service projects.
- Maintained accurate records of participant attendance and progress reports.
- Provided support for special events such as fundraisers or community outreach activities.
- Implemented strategies aimed at reducing risk factors associated with youth behaviors.
- Engaged in active listening while working one-on-one with individuals or small groups.
- Encouraged participation in program activities by providing incentives or rewards.
- Promoted healthy lifestyles through education about nutrition, physical activity and wellness practices.
- Supported the creation of safe spaces where young people can express themselves freely without fear of judgement or discrimination.
- Facilitated and guided high school and teacher volunteers to help within program space.
- Conducted parent meetings to discuss student progress and address any issues or concerns about the program or their child's performance.
- Encouraged participation in discussions, activities, and exercises.
- Collaborated with on site social worker to facilitate support group activities for elementary and middle school students.
Cashier
Ace Hardware
McHenry, IL
03.2021 - 10.2022
- Collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Wrapped items and carefully bagged purchases to prevent merchandise breakage.
- Helped with purchases and signed customers up for rewards program.
- Discounted purchases by scanning and redeeming coupons.
- Completed curbside orders
- Stocked front end snacks, drinks, etc.
- Helped around in other departments such as Lawn and Garden and Paints
- Answered phone calls
- Customer Service
Cashier/Customer Greeter
Kohl's
McHenry, IL
11.2020 - 01.2021
- Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
- Answered customers' questions about hours, seating, current wait time and other information.
- Maintained cleanliness of front entry area.
- Answered front desk phones.
- Collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Wrapped items and carefully bagged purchases to prevent merchandise breakage.
- Helped with purchases and signed customers up for rewards program.
Education
Bachelor of Science - Bachelor of Social Work
University Center At McHenry County College
222 E Church St, Woodstock, IL 6009805-2026
Associate of Arts -
McHenry County College
Crystal Lake, IL12.2023
High School Diploma -
McHenry Upper Campus
McHenry05.2022
Skills
- Cash Handling
- Pricing and Markdowns
- Problem-Solving
- Cash Management
- Friendly
- Multi-tasker
- Employee Training
- Responsible
- Respectful
- First Aid/CPR
- One-On-One and Small Group Instruction
- Behavior Modeling
- Reliable & Trustworthy
- Client Meetings
- Intake Meetings
- Small Group and Individual Assistance
- Relationship Building
- Stress Management
- Bilingual in English and Spanish
- Client Needs Assessments
- Proficient in Canva
- SEL
- Trauma informed approaches
- QPR Trained
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Received Seal of Biliteracy in Spanish
- Received Student of the Year from the Spanish Language Department
- Phi Theta Kappa at McHenry County College
Certification
- Certified Emergency Medical Responder - 2022
- CPR/AED Certified -2022
- DCFS Mandated Reporter - 2022
- Ace Interface - 2023
- QPR - 2022
- NIFB - 2023
- Mental Health First Aid - 2022
Timeline
Bilingual Middle School Facilitator
Youth and Family Center of McHenry County
03.2024 - Current
Bilingual Youth Program Co Facilitator
Youth and Family Center
10.2022 - Current
Cashier
Ace Hardware
03.2021 - 10.2022
Cashier/Customer Greeter
Kohl's
11.2020 - 01.2021
Bachelor of Science - Bachelor of Social Work
University Center At McHenry County College
Associate of Arts -
McHenry County College
High School Diploma -
McHenry Upper Campus
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