Summary
Overview
Work History
Education
Skills
Timeline
Barista

Grace Smith

Kent,WA

Summary

Dynamic and detail-oriented professional with a proven track record at Starbucks, recognized for exceptional customer service and quality. Skilled in time management and cash handling, I excel in fast-paced environments, consistently enhancing customer experiences and training new hires to uphold high standards. Committed to teamwork and adaptability in every role.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
04.2024 - Current
  • Prepared high-quality espresso beverages using various brewing techniques, while maintaining cleanliness standards of coffee stations.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Provided excellent customer service while abiding by Starbucks standards by responding to inquiries quickly and professionally.
  • Recognized by leaders for consistent attention to quality as well as going above and beyond with customer service which led to enrollment in the Starbucks Academy Coffee Master's program.
  • Received Barista Trainer certification.

Sales Associate

Spirit
10.2021 - 11.2023
  • Stocked, replenished and organized inventory to keep store merchandise fresh.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Answered questions about current promotions and resolved issues according to store policies.

Team Member

Jersey Mike's Subs
02.2023 - 09.2023
  • Worked hard to learn required tasks quickly to maximize performance.
  • Addressed customer needs, responding to specific requests.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.

BOH Team Member

Chic-Fil-A
12.2021 - 06.2022
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Prepared, cooked and presented food safely and quickly to meet restaurant's standards.
  • Labeled and stored raw food and ingredients in appropriate storage rooms, refrigerators and freezers.

Education

Associate of Arts - Fine Arts

Green River Community College
Auburn, WA
12-2026

Kentlake High School
Covington, WA
06-2023

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Adaptive and creative
  • New hire training

Timeline

Barista

Starbucks
04.2024 - Current

Team Member

Jersey Mike's Subs
02.2023 - 09.2023

BOH Team Member

Chic-Fil-A
12.2021 - 06.2022

Sales Associate

Spirit
10.2021 - 11.2023

Associate of Arts - Fine Arts

Green River Community College

Kentlake High School

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Grace Smith