Overview
Work History
Education
Skills
Certification
Timeline
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Grace Steimel

Terre Haute,IN

Overview

10
10
years of professional experience
1
1
Certification

Work History

Phlebotomist

Union Health
02.2025 - Current
  • Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
  • Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.

Phlebotomist

Union Health
05.2023 - 01.2024
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Used personal protective equipment correctly to protect coworkers and patients.

Technician

Mstelecom, Grace Wireless, Prime Wireless
03.2016 - 10.2021
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Optimized system performance thorough testing and analysis.

Server

Golden Corral Buffet and Grill
10.2017 - 04.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Kitchen Prep

Monicals Pizza
05.2015 - 08.2015
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.

Education

Technically Degree - Healthcare Specialist

Ivy Tech Community College of Indiana
Terre Haute, IN
05.2024

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Customer service abilities
  • Customer service background
  • Exceptional customer service
  • Customer service understanding
  • High-quality customer service
  • Problem-solving
  • Attention to detail
  • Creativity and innovation
  • Teamwork and collaboration
  • Willingness to learn
  • Positive attitude
  • Following instructions
  • Goal setting and achievement

Certification

NHA certified phlebotomist.

Timeline

Phlebotomist

Union Health
02.2025 - Current

Phlebotomist

Union Health
05.2023 - 01.2024

Server

Golden Corral Buffet and Grill
10.2017 - 04.2018

Technician

Mstelecom, Grace Wireless, Prime Wireless
03.2016 - 10.2021

Kitchen Prep

Monicals Pizza
05.2015 - 08.2015

Technically Degree - Healthcare Specialist

Ivy Tech Community College of Indiana

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Grace Steimel