Grace Stem
Dallas,TX
Summary
Diligent Server and Bartender with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Various Childcare Experience
01.2017 - Current
- Additional Resume available upon request.
Lead Server, Bartender, Beverage Cart Attendant
Onion Creek Club
12.2022 - 07.2025
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
- Resolved customer complaints promptly and professionally, maintaining positive relationships with patrons.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
- Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
Personal Assistant
Mothership Studios
05.2022 - 11.2022
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Developed a strong understanding of artistic techniques and principles through hands-on experience in the studio.
- Improved gallery operations by providing administrative support such as filing paperwork, updating databases, and scheduling meetings or appointments.
- Aided in maintaining a clean studio environment by following proper safety protocols when using potentially hazardous materials or equipment.
Brand Ambassador
Forever 21
01.2022 - 05.2022
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
Cart-girl & Camp Counselor
Dallas Athletic Club
03.2019 - 10.2021
- Coordinated and collected carts from parking lots, and golf course.
- Received consistent positive feedback from customers on attentive service and friendly demeanor.
- Cultivated a welcoming atmosphere by engaging guests in conversation about their golf game or personal interests.
- Quickly adapted to changing weather conditions, adjusting service strategies accordingly.
- Adhered to strict hygiene standards, maintaining a clean and sanitary work area at all times.
Education
Bachelor of Fine Arts - Studio Art: Sculpture
Texas State University
San Marcos, TXHigh School - undefined
Lake Highlands High School
05.2020
Skills
- Reliability and punctuality
- Cash handling
- High volume dining
- Cleanliness standards
- Professional appearance
- Exceptional customer service
Certification
TABC
Food Handlers
Timeline
Lead Server, Bartender, Beverage Cart Attendant
Onion Creek Club
12.2022 - 07.2025
Personal Assistant
Mothership Studios
05.2022 - 11.2022
Brand Ambassador
Forever 21
01.2022 - 05.2022
Cart-girl & Camp Counselor
Dallas Athletic Club
03.2019 - 10.2021
Various Childcare Experience
01.2017 - Current
High School - undefined
Lake Highlands High School
Bachelor of Fine Arts - Studio Art: Sculpture
Texas State University
LEADERSHIP AND SERVICE
Dallas Athletic Club Kids Camp- Camp counselor Summer 2021
Onion Creek Club Lead Server October 2023
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