Grace Stepan
Summary
Responsible kitchen crew member offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers.
Also Hardworking customer representative with 2 years of experience providing quick and efficient service to customers, accompanied by a proven track record of professionalism and maintaining a welcoming environment. Im looking for a company to learn and grow with.
Overview
2
2
years of professional experience
Work History
Front Line Crew Member
McDonald's Restaurant
04.2023 - Current
- Cleaned kitchen area, counters, food preparation areas and utensils.
- Provided amazing customer service by greeting customers and quickly fulfilling orders and requests.
- Assisted guests with product knowledge and promotional information upon request.
- Used value-added suggestive-selling techniques to generate additional sales.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
- Documented customer orders and conveyed special requests to kitchen staff.
- Completed milkshakes and ice cream desserts for customers.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Kitchen Crew Member
Imos Pizza
05.2021 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained composure and work quality while under stress.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Education
High School Diploma -
Fox High School
Arnold, MO05.2022
Skills
- Sanitization Protocols
- Accurate Cash Handling
- Prepare Ingredients
- Effective Customer Communication
- Team Collaboration
- Workplace Health and Safety
- Cash Control
- Cash Register Operations
- Stocking and Replenishing
- Organize Supplies
- Pack Deliveries
- Multitasking Skills
Timeline
Front Line Crew Member
McDonald's Restaurant
04.2023 - Current
Kitchen Crew Member
Imos Pizza
05.2021 - Current
High School Diploma -
Fox High School
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