Grace Swanson
Marietta ,GA
Summary
Hard working and committed to inspiring personal drive and self-confidence through motivational training and skills development. Employs example-based instruction style to build trust as hands-on leader and guarantee safety of activities. Believes in open, constructive communication between staff and team to set clear goals and build vision of excellence. Friendly and reliable employee offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
2
2
years of professional experience
Work History
Coach
The Stingrays Allstars
01.2024 - Current
- Collaborated with other coaches to create and execute game plans.
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Utilized positive communication to encourage team and promote integrity and respect.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Enhanced team performance by developing and implementing effective coaching strategies.
- Monitored team practices to establish high level of performance.
- Motivated athletes to become stronger, more agile, and more effective through training habits
Cashier
Otters Chicken
06.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized drinks, cups, lids, and condiments
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Maintain a clean, well-stocked store environment.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Ice Cream Scooper
Scoops Acworth
05.2022 - 10.2022
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Provided exceptional customer care through active listening skills and addressing concerns promptly.
- Operated cash registers and processed payments accurately.
- Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Carried out cash and card transactions quickly and thoughtfully.
- Maintained cleanliness and organization in establishment.
- Utilized strong multitasking abilities while taking orders, completing transactions, and answering questions simultaneously.
- Assisted in inventory management by restocking ice cream flavors and supplies to ensure availability for customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Offered samples of new ice cream flavors to customers.
Education
High School Diploma -
North Cobb Christian School
Acworth, GA05.2025
Skills
- Effective Communication
- Group leadership
- Personable and friendly
- Building Relationships
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Quick Learner
- Energy and enthusiasm
- Memory retention
Additional Information
President of BETA club at North Cobb Christian School, Graduated member of Cobb Youth Leadership, Mentor in the Timothy Program at North Cobb Christian School, Member of the National French Honors Society, and part of the Exercise Sports Science Academy at North Cobb Christian School.
Timeline
Coach
The Stingrays Allstars
01.2024 - Current
Cashier
Otters Chicken
06.2023 - Current
Ice Cream Scooper
Scoops Acworth
05.2022 - 10.2022
High School Diploma -
North Cobb Christian School
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