Grace Terry
Otsego,MI
Summary
Dynamic and results-driven professional with experience as a Crew Trainer at Culver’s, specializing in health and safety regulations and staff retention strategies. Successfully enhanced customer satisfaction through effective mentoring and motivational techniques, fostering a culture of excellence and cleanliness among team members. Proven ability to multitask and maintain attention to detail in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Culver’s Crew Trainer
Culver’s
Otsego
01.2023 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
- Set positive example for team members by providing high-quality, efficient service.
- Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
Education
GED/ Diploma -
Martin High School
Martin, MISkills
- Health and safety regulations
- Staff retention strategies
- Brand awareness
- Motivational techniques
- Multitasking and organization
- Attention to detail
- Cleanliness
Timeline
Culver’s Crew Trainer
Culver’s
01.2023 - Current
GED/ Diploma -
Martin High School