Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Grace Teutle

Grace Teutle

Riverside,CA

Summary

Enthusiastic and results-oriented individual with a proven track record in customer service, retail merchandising, and technology. Currently excelling as a Traveling Merchandiser with SAS Retail, where I execute merchandising plans, install fixtures, and ensure optimal product presentation. Possess strong technical aptitude, including cell phone repair and proficiency with power tools. Adept at building rapport with customers, managing inventory, and thriving in fast-paced environments. Eager to leverage my skills and experience to contribute to the success of Apollo Merchandising as a Merchandiser.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Travel Retail Merchandiser

SAS Retail Services
Irvine , CA
02.2024 - Current
  • Follow planograms (POGs) accurately to meet client specifications and brand standards.
  • Install fixtures, reset displays, and assist with new store setups as needed.
  • Organized product displays in accordance with corporate guidelines.
  • Provide excellent customer service and build strong relationships with store personnel.

Sales Associate

Home Depot
Fontana, CA
10.2009 - 08.2010
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Ensured compliance with all safety regulations while handling hazardous materials.
  • Collaborated with management teams to develop innovative marketing strategies.

Store Supervisor

iTalk Wireless
San Bernardino, CA
03.2003 - 06.2008
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Created new strategies for improving customer service standards within the organization.
  • Maintained accurate records of customer cell phone repairs and service requests.
  • Provided technical advice to customers regarding the installation, configuration, maintenance, and repair of their cell phones.
  • Diagnosed and resolved hardware and software issues on a variety of mobile devices.
  • Assisted customers with troubleshooting data connection issues related to their cell phones.
  • Replaced defective parts on customer cell phones such as batteries or display screens.
  • Programmed SIM cards for customers' new or existing cell phone plans according to their requirements.

Education

High School Diploma -

Montebello High School
Montebello, CA
06-1994

Skills

  • Visual Merchandising Expertise
  • Proficient in RF Scanning Devices
  • Steadfast Contributor
  • In-Store Customer Engagement
  • Planogram Expertise
  • Proficient in Merchandising Resets
  • Hand Tool Proficiency
  • Department resets
  • Install fixtures, reset displays, and assist with new store setups as needed
  • Manage inventory, conduct stock checks, and report discrepancies to store management
  • Provide excellent customer service and build strong relationships with store personnel
  • Documentation skills
  • Product placement

Languages

Spanish
Professional

Certification

  • CPR-AED Certified
  • BLS
  • Registered Behavioral Technician

Timeline

Travel Retail Merchandiser

SAS Retail Services
02.2024 - Current

Sales Associate

Home Depot
10.2009 - 08.2010

Store Supervisor

iTalk Wireless
03.2003 - 06.2008

High School Diploma -

Montebello High School

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Grace Teutle