Grace Townley
Seguin,TX
Summary
Proven track record in commercial driving and exceptional customer service, demonstrated during my time at Navarro ISD. Skilled in bus maintenance and safety, I excel in scheduling adherence and dependability. My experience at Katy ISD and in fast-paced environments like Smoothie King and Chick-fil-A highlights my ability to enhance operational efficiency and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Bus Driver
Navarro ISD
Seguin, TX
06.2023 - 05.2024
- Enforced safety rules as students boarded and exited buses and crossed streets near bus stops.
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Transported students to school in a timely manner while keeping assigned route schedule.
- Complied with district policies and procedures concerning student discipline.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Tallied student count, mileage and fuel usage reports, forwarding to immediate supervisor for documentation purposes.
Maintenace and Operations
Katy ISD
Katy, TX
05.2020 - 10.2020
- Reviewed files and other documents to obtain information to respond to requests.
- Entered data in numerical and alphabetical order.
- Converted paper documents into digital files and added documents into database systems.
- Managed inventory and supplies to ensure materials were available when needed.
Team Member
Smoothie King
Katy, TX
01.2018 - 08.2018
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Monitored expiration dates on food items for freshness assurance.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained positive working relationship with fellow staff and management.
Team Member
Chick-fil-A
Katy, TX
09.2016 - 06.2017
- Monitored expiration dates on food items for freshness assurance.
- Resolved customer issues promptly in a professional manner.
- Developed positive customer relationships through friendly greeting and excellent service.
- Upheld high standards of productivity and quality in operations.
- Rotated through series of different stations based on team needs.
- Maintained a clean and organized work area throughout shift.
Education
General Studies
Houston Community College
Houston, TXBusiness
Palo Alto College
San Antonio, TXIntelligence Ops Studies
Cochise College
Douglas, AZSkills
- Commercial driving
- Bus maintenance
- Customer service
- Safety-focused
- Scheduling adherence
- Dependability and punctuality
Languages
English
Professional
Affiliations
- Army Intel Reservist
- Mother of one
Timeline
Bus Driver
Navarro ISD
06.2023 - 05.2024
Maintenace and Operations
Katy ISD
05.2020 - 10.2020
Team Member
Smoothie King
01.2018 - 08.2018
Team Member
Chick-fil-A
09.2016 - 06.2017
General Studies
Houston Community College
Business
Palo Alto College
Intelligence Ops Studies
Cochise College
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