Grace VanHouten
New York
Summary
Experienced with delivering outstanding guest services and memorable experiences. Utilizes strong communication skills to engage and assist guests effectively. Track record of adapting quickly to changing needs and collaborating seamlessly with team members.
Overview
4
4
years of professional experience
Work History
Party Entertainer
Royal Promise Productions
02.2025 - Current
- Enhanced participant experience through interactive games and performances, fostering positive feedback.
- Generated positive word-of-mouth marketing by consistently exceeding client expectations for quality entertainment.
- Increased audience participation levels through skilled improvisation tactics that encouraged active involvement from guests at each event.
- Delivered memorable experiences through the use of various props, costumes, and interactive games.
Barista
Starbucks
03.2025 - 08.2025
- Prepared and served high-quality beverages following established recipes and standards.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Engaged with customers to provide exceptional service and enhance overall experience.
- Processed customer transactions accurately using point-of-sale systems.
- Adapted quickly to changing priorities in a fast-paced environment, ensuring timely service delivery.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
Ice Cream Server
Royal Cafe
05.2022 - 08.2025
- Handled cash register operations, accurately processing transactions and managing daily receipts.
- Developed knowledge of menu offerings, providing recommendations based on customer preferences and dietary needs.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Established a rapport with regular customers, fostering a sense of community and loyalty to the establishment.
Substitute Teacher
Brighton Central School District
01.2025 - 06.2025
- Collaborated with teachers to maintain classroom management and discipline standards.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Supervised lunchroom and recess activities.
Disney College Program Intern
Walt Disney World Resort
08.2024 - 01.2025
- Assisted guests with inquiries and provided information about park attractions and services.
- Collaborated with team members to maintain cleanliness and organization in assigned areas.
- Adapted quickly to changing situations while maintaining positive guest interactions.
- Maintained a thorough understanding of Disney brand values while representing the company in an exemplary manner at all times.
- Assisted in creating magical moments for park visitors through engaging interactions and personalized attention.
- Handled cash transactions accurately while adhering to strict financial policies in order to maintain trustworthiness within the program environment.
Restaurant Busser
Rosey's Italian Cafe
02.2021 - 05.2022
- Assisted servers by promptly clearing and resetting tables for efficient service.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Learned menu items and daily specials to provide accurate information to guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked well in diverse team settings by partnering with others to complete tasks.
Education
Current Student - Acting
New York University
New York, NY06-2028
High School Diploma -
Penfield Senior High School
Penfield, NY06-2023
Skills
- Engaging storytelling
- Friendly and outgoing
- Attention to detail
- Opening and closing duties
- Relationship building and management
- Public speaking proficiency
- Complex Problem-solving
- Social media
Timeline
Barista
Starbucks
03.2025 - 08.2025
Party Entertainer
Royal Promise Productions
02.2025 - Current
Substitute Teacher
Brighton Central School District
01.2025 - 06.2025
Disney College Program Intern
Walt Disney World Resort
08.2024 - 01.2025
Ice Cream Server
Royal Cafe
05.2022 - 08.2025
Restaurant Busser
Rosey's Italian Cafe
02.2021 - 05.2022
Current Student - Acting
New York University
High School Diploma -
Penfield Senior High School
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