Grace Viviano
Boston,MA
Summary
Strategic and data-driven professional seeking opportunities to leverage my diversified experience in business consulting, operational analytics, digital innovation, and behavioral research to support the development and application of growth strategies. Passionate about where data, AI, and strategy intersect, and eager to apply this cross-functional experience to drive strategic outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business & Strategy Consultant (Contract Title: Business & Data Analyst)
BNS UEP
12.2024 - Current
- Delivered strategic consulting engagements for clients in the healthcare, legal, and finance sectors, helping them identify inefficiencies, strengthen data governance, and improve risk posture.
- Conducted SOC 2 Type II readiness assessments; mapped operational workflows to compliance frameworks and presented remediation plans to senior leadership.
- Partnered with AI-focused vendors to enhance client-facing data classification and decision-support tools.
- Translated unstructured data into insights using data review, classification logic, and visual storytelling for executives.
- Created dashboards and reports that informed capital allocation, project prioritization, and long-term client strategy.
Event Security Staff – Green Monster & Field Detail
Boston Red Sox
03.2019 - Current
- Trusted with responsibility for the Green Monster premium section and on-field concert access, including high-profile guests, performers, and public figures.
- Controlled guest access with professionalism, denying unauthorized entry attempts while maintaining fan experience.
- Recognized as Employee of the Month and Employee of the Season (2021) for leadership, reliability, and discretion in public-facing, high-pressure situations.
Assistant Court Activity Record Information (CARI) Coordinator & Probation Case Specialist
Massachusetts Trial Court
07.2022 - 12.2024
- Lead real-time identity fraud investigations and criminal record errors using CJIS, CourtView (MassCourts), AFIS, RMV, and NCIC systems, often with minimal information available.
- Reconstructed records by analyzing fingerprint data, booking sheets, dockets, and police archives going back decades; contacted police departments directly to verify identity.
- Maintained a tracking system of flagged records; verified data issues and created monthly Excel dashboards for leadership to evaluate status and trends.
- Balanced caseload with time-sensitive issues requiring judgment, discretion, and coordination across departments.
- Supported probation and court administration in data entry, legal filing, and case coordination.
- Awarded the Trial Court Excellence Award (2023) for operational leadership and attention to data integrity.
Research Assistant
Emmanuel College
03.2019 - 05.2022
- Selected to join a professor-led research team studying adolescent e-cigarette usage and health risk perceptions.
- Used Amazon Mechanical Turk to design surveys and collect over 300 responses per study.
- Performed data analysis using SPSS (t-test, ANOVA, etc.); co-authored findings in poster sessions and academic articles.
- Presented at the Eastern Psychological Association NYC and defended thesis to graduate with Distinction in Psychology.
Education
MBA - Innovation & Entrepreneurship
Northeastern University
Boston, MA06.2025
Bachelor of Arts - Psychology & Criminology/Criminal Justice
Emmanuel College
Boston, MA05.2022
Skills
- Operational efficiency
- Growth strategy
- Digital transformation
- Customer experience
- Presentation skills
- Vendor collaboration
- Report preparation
- Innovation strategy
- Solution implementation
- Risk auditing
- Teamwork and collaboration
- Risk assessment
Certification
- Certified Data Security Specialist, Concentric AI - Feb. 2025
Languages
Spanish
Limited Working
Timeline
Business & Strategy Consultant (Contract Title: Business & Data Analyst)
BNS UEP
12.2024 - Current
Assistant Court Activity Record Information (CARI) Coordinator & Probation Case Specialist
Massachusetts Trial Court
07.2022 - 12.2024
Event Security Staff – Green Monster & Field Detail
Boston Red Sox
03.2019 - Current
Research Assistant
Emmanuel College
03.2019 - 05.2022
MBA - Innovation & Entrepreneurship
Northeastern University
Bachelor of Arts - Psychology & Criminology/Criminal Justice
Emmanuel College
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