Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Grace Waga

Portland,ME

Summary

A strategic and data-driven project manager with expertise in analytics, operational efficiency, and stakeholder engagement. Currently pursuing a Master's in Project Management with a concentration in analytics. Leverages quantitative aptitude and technical proficiency to drive project success while optimizing workflows and processes. Committed to continuous learning and employing cutting-edge technologies to achieve organizational objectives.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Program Manager

Amazon Robotics
North Reading, MA
08.2024 - 12.2024
  • Collaboratively oversaw university outreach and STEM education initiatives, undertaking projects of diverse scopes aligned with organizational objectives.
  • Facilitated cross-functional collaboration to achieve project goals and implement process improvements.
  • Employed advanced project management tools for scheduling, risk mitigation, and impact assessment; kept leadership informed of progress through bi-weekly status reports.
  • Drove data-informed decision making by designing metrics, analyzing program impact, and aligning priorities with organizational goals.
  • Scouted opportunities for process improvements to sustain projects, boost program efficiency, and maximize overall effectiveness.

Partnerships Success Specialist

The Roux Institute at Northeastern University
Portland, United States
05.2024 - 06.2024
  • Conducted in-depth analysis of 15 strategic partners to identify emerging market trends, uncover untapped revenue streams, and mitigate potential risks.
  • Developed actionable executive summaries that highlighted partner performance, key achievements, and strategic recommendations, driving informed decision-making.
  • Leveraged Salesforce to generate data-driven reports and dashboards, delivering actionable insights for stakeholder presentations and decision-making.
  • Cultivated strong partner relationships through effective cross-functional collaboration, resulting in increased engagement and satisfaction.
  • Demonstrated leadership and initiative by proactively identifying and implementing fully-owned projects in partner management.

Bussiness Analyst Intern

Circa
Brunswick, United States
01.2024 - 04.2024
  • Led SOC-2 compliance initiative with COO and senior leadership, standardizing processes across departments, and achieving 100% adherence to regulatory requirements.
  • Architected a company-wide project management framework, resulting in a 40% improvement in cross-functional collaboration and a 25% increase in operational efficiency.
  • Pioneered data visualization solutions that reduced account management reporting time by 50% and improved decision-making accuracy by 30%.
  • Drove marketing performance through advanced data analysis and campaign management, increasing customer onboarding rates by 35% and boosting engagement metrics by 20%.

Coordinator of Customised Programs

The Roux Institute at Northeastern University
Portland, United States
11.2023 - 04.2024
  • Maximized learner engagement by effectively handling registration inquiries, attendance tracking, badge requests, surveys, and release forms.
  • Streamlined faculty operations by implementing a contract management system, resulting in 30% faster processing of on-site visits, events, room bookings, catering, and attendee check-ins.
  • Spearheaded business development initiatives, creating targeted templates that led to 5 new strategic partnerships, and a 15% increase in business opportunities.
  • Achieved a 25% growth in external partnerships by conducting efficient research, sharing data, scheduling proactive meetings, and creating invoices in a timely manner.
  • Researched and developed 10+ real-world case studies to enhance AI curriculum, resulting in a 30% increase in student comprehension rates for AI introduction classes.

Child Sponsorship Consultant

Help a Child International
Nairobi, Kenya
12.2019 - 12.2022
  • Fostered strategic partnerships with 15+ organizations, driving program alignment and collaborative problem-solving through effective communication, resulting in a 40% increase in joint initiatives.
  • Revolutionized child sponsorship correspondence by implementing a comprehensive QA process and digital tracking system, reducing errors by 25%, and improving response time by 35%.
  • Led end-to-end workflow management for child sponsorship correspondence, overseeing a team of 8, and optimizing processes to achieve a 98% on-time delivery rate.
  • Spearheaded data-driven decision making by establishing KPIs and developing interactive dashboards, resulting in a 20% boost in engagement levels and a 15% improvement in correspondence quality.
  • Engineered workflow efficiencies through detailed analysis and digital transformation, introducing automated processes that increased on-time correspondence delivery by 30% and reduced manual work by 50%.

Education

Master of Science - Project Managaement

The Roux Institute At Northeastern University
Portland, Maine
12-2024

Bachelor of Science in Community Health -

Technical University of Mombasa
Mombasa, Kenya
08.2017

Skills

  • Strategic Planning: Implementing KPIs and tracking performance
  • Data Analysis & Visualization: IBM Cognos, AWS SageMaker, Tableau, R, Python, SQL
  • Project Management: Planning, execution, Jira, MS Project, Asana, Trello, Smartsheet, Salesforce
  • Stakeholder Engagement: Cross-functional collaboration, Communication, Relationship building
  • Process Optimization: Lean Six Sigma, Kaizen, Workflow Analysis

Certification

  • Programming for Data Science with Python
  • AI Programming with Python
  • AWS Machine Learning Fundamentals

Timeline

Program Manager

Amazon Robotics
08.2024 - 12.2024

Partnerships Success Specialist

The Roux Institute at Northeastern University
05.2024 - 06.2024

Bussiness Analyst Intern

Circa
01.2024 - 04.2024

Coordinator of Customised Programs

The Roux Institute at Northeastern University
11.2023 - 04.2024

Child Sponsorship Consultant

Help a Child International
12.2019 - 12.2022

Master of Science - Project Managaement

The Roux Institute At Northeastern University

Bachelor of Science in Community Health -

Technical University of Mombasa

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