GRACE WARE
Cincinnati,OH
Summary
Political Science Student with cross-cultural training and international study experience in Amsterdam and Geneva. University-certified mediator with proven communication and problem-solving skills, seeking a public policy or communications internship to apply research and conflict management training in a real-world setting.
Overview
6
6
years of professional experience
Work History
Barista
Dunkin' Donuts
06.2020 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Instructor
Academy Of Kung Fu & Tai Chi Llc / Western Hills Kung Fu & Tai Chi Team
01.2018 - Current
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Promoted classroom safety, collaboration, and best practices.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
- Observed and adopted new techniques from skilled instructors and lecturers.
Communications Intern
The South Centre
08.2024 - 12.2024
- Assisted in developing and distributing internal communications to enhance employee engagement.
- Supported the creation of marketing materials for various campaigns using design software.
- Collaborated with team members to brainstorm ideas for social media content and outreach initiatives.
- Participated in meetings to contribute fresh perspectives on audience engagement tactics and messaging strategies.
- Drafted press releases and articles to promote organizational events and achievements effectively.
- Helped with photo and video production and performed visual and sound editing tasks.
- Prepared social media posts and videos with eye for viral content strategies.
- Proofread and edited materials prepared by all staff to check and correct spelling, grammar, and style.
Education
Bachelor of Arts - Political Science
Kent State University
Kent, OH05.2026
Skills
- Software/Tools: Microsoft Office, Canva, Mailchimp, WordPress, Zotero
- Certifications: University Certified Mediator
- Research Tools: Policy brief writing, qualitative data analysis
- Language: Intermediate Spanish
Timeline
Communications Intern
The South Centre
08.2024 - 12.2024
Barista
Dunkin' Donuts
06.2020 - Current
Instructor
Academy Of Kung Fu & Tai Chi Llc / Western Hills Kung Fu & Tai Chi Team
01.2018 - Current
Bachelor of Arts - Political Science
Kent State University