GRACE WARE
Cincinnati,OH
Summary
Highly motivated worker with exceptional social skills, communication abilities, and customer service background. Dedicated to learning new skills. Task-oriented and strive to make projects the best they can be. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
Work History
Instructor
Academy Of Kung Fu & Tai Chi Llc / Western Hills Kung Fu & Tai Chi Team
01.2018 - Current
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Promoted classroom safety, collaboration, and best practices.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
- Observed and adopted new techniques from skilled instructors and lecturers.
Barista
Dunkin' Donuts
06.2020 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Education
Bachelor of Arts - Political Science
Kent State University
Kent, OH05.2026
Skills
- Friendly and outgoing
- Team Player
- Active listener
- Exceptional customer service
- Team Leadership
- Adaptive and creative
- Professional Demeanor
Timeline
Barista
Dunkin' Donuts
06.2020 - Current
Instructor
Academy Of Kung Fu & Tai Chi Llc / Western Hills Kung Fu & Tai Chi Team
01.2018 - Current
Bachelor of Arts - Political Science
Kent State University
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