Summary
Overview
Work History
Education
Skills
Timeline
Barista
GRACE WARE

GRACE WARE

Cincinnati,OH

Summary

Political Science Student with cross-cultural training and international study experience in Amsterdam and Geneva. University-certified mediator with proven communication and problem-solving skills, seeking a public policy or communications internship to apply research and conflict management training in a real-world setting.

Overview

6
6
years of professional experience

Work History

Barista

Dunkin' Donuts
06.2020 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.

Instructor

Academy Of Kung Fu & Tai Chi Llc / Western Hills Kung Fu & Tai Chi Team
01.2018 - Current
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Promoted classroom safety, collaboration, and best practices.
  • Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
  • Observed and adopted new techniques from skilled instructors and lecturers.

Communications Intern

The South Centre
08.2024 - 12.2024
  • Assisted in developing and distributing internal communications to enhance employee engagement.
  • Supported the creation of marketing materials for various campaigns using design software.
  • Collaborated with team members to brainstorm ideas for social media content and outreach initiatives.
  • Participated in meetings to contribute fresh perspectives on audience engagement tactics and messaging strategies.
  • Drafted press releases and articles to promote organizational events and achievements effectively.
  • Helped with photo and video production and performed visual and sound editing tasks.
  • Prepared social media posts and videos with eye for viral content strategies.
  • Proofread and edited materials prepared by all staff to check and correct spelling, grammar, and style.

Education

Bachelor of Arts - Political Science

Kent State University
Kent, OH
05.2026

Skills

  • Software/Tools: Microsoft Office, Canva, Mailchimp, WordPress, Zotero
  • Certifications: University Certified Mediator
  • Research Tools: Policy brief writing, qualitative data analysis
  • Language: Intermediate Spanish

Timeline

Communications Intern

The South Centre
08.2024 - 12.2024

Barista

Dunkin' Donuts
06.2020 - Current

Instructor

Academy Of Kung Fu & Tai Chi Llc / Western Hills Kung Fu & Tai Chi Team
01.2018 - Current

Bachelor of Arts - Political Science

Kent State University
GRACE WARE