Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gary Bays

Franklinville,NY

Summary

Reliable Tanker Driver operating crude oil transports with an exceptional level of safety and precaution. Detail-oriented individual with over [Number] years of loading and unloading transports and connecting hoses. Offering excellent time management and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

36
36
years of professional experience

Work History

CDL Tanker Driver

Reliance Fluid Technologies
04.2013 - Current
  • Drove tanker trucks to make deliveries of gasoline, lubricating oil and crude oil to customers.
  • Followed OSHA and DOT requirements to minimize risks and company liabilities.
  • Prevented errors by checking orders, delivery documentation and customer specifications.
  • Performed regular inspections and reported issues to company mechanics.
  • Supported customer service objectives by staying in communicating with dispatch and independently resolving common concerns.
  • Unloaded fuel at gas stations, taking care to prevent spills.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.

Supervisor

The Connection Call Center
09.2008 - 09.2012
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Achieved results by working with staff to meet established targets.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Evaluated customer needs and feedback to drive product and service improvements.

Military Training Instructor

USMC Camp Pendleton
07.1987 - 07.2008
  • Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
  • Created and oversaw various training programs for operations.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Provided coaching and mentoring to employees.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Trained and mentored hundred of new personnel hired to fulfill various roles.

Education

High School Diploma -

Franklinville Junior-Senior High School
Franklinville, NY
06.1997

Skills

  • Scheduling
  • Loading and Unloading
  • Transportation
  • Effective Communication Skills
  • Safety Procedures
  • Repairs and Maintenance
  • Hazardous Materials
  • Equipment Operation
  • Customer Service
  • State and Federal Regulations
  • Logistics Planning
  • Assisting Customers
  • Critical Thinking

Timeline

CDL Tanker Driver

Reliance Fluid Technologies
04.2013 - Current

Supervisor

The Connection Call Center
09.2008 - 09.2012

Military Training Instructor

USMC Camp Pendleton
07.1987 - 07.2008

High School Diploma -

Franklinville Junior-Senior High School
Gary Bays