Grace Wickham
Coeur d'Alene,ID
Summary
Compassionate and dedicated student actively involved in work and volunteer activities who demonstrates a thoughtful approach while efficiently performing tasks with attention to detail and speed. Currently a student at Oregon State University obtaining a degree in Environmental Economics and Policy, while also working towards a second degree in Sustainability.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Best Security
Corvallis, OR
11.2024 - Current
- Developed positive relationships with customers through friendly interactions.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided exceptional customer service to ensure customer satisfaction.
- Assisted with crowd control during large events held at the facility.
Operation Associate
Kohls Department Store
Coeur D'Alene, ID
05.2022 - 09.2024
- Developed and implemented operational procedures to ensure efficient workflow.
- Maintained accurate records of inventory, orders, and shipments.
- Collaborated with other departments to coordinate activities related to operations management.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Identified and analyzed complex problems to develop effective solutions.
Parks and Recreation Student Representative
City Of Coeur D'alene, Government
Coeur D'Alene, ID
10.2023 - 05.2024
- Assisted with planning and implementing recreational activities for youth in the park.
- Provided oversight of the parks to ensure safety regulations were being followed.
- Organized special events such as concerts, festivals and community meetings at various parks.
- Ensured proper use of park facilities by enforcing applicable laws and regulations.
- Developed strategies to improve student engagement within the community.
Babysitter
Families In The Community
Coeur D'Alene, ID
01.2022 - Current
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Completing light housekeeping tasks such as tidying up toys and books.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
- Tailoring activities based on the individual needs of each child under care.
Dog Caretaker
Paul Family
Coeur D'Alene, ID
01.2024 - Current
- Responsible for providing daily care and exercise to all dogs in the facility, including feeding, grooming and cleaning up after them.
Education
Bachelor of Science -
Oregon State University
Corvallis, OR06-2028
High School Diploma -
Coeur D'Alene High School
Coeur D'Alene, ID06-2024
Skills
- Logical reasoning
- Quantitative skills
- Creative solutions
- Problem Identification
- De-Escalation Techniques
- Customer Service
- Customer Relationship Management
- Problem Resolution
- Analytical Thinking
- Active Listening
- Time Management
- Problem-Solving
Volunteer Experience
- Created and ran a foster care Christmas party for kids in the community (over 20 hours spent on the project)
- Set up and provided support for Pride event in the community (over 16 hours spent doing this on multiple occasions)
Clubs
- DECA- participated throughout high school, went to nationals twice and placed third and second in the state for business law and ethics
- Weathered Hands and Weathered Hearts- helping drug abuse problems in the Corvallis area
- Corvallis Food Project- helping food insecurities in the Corvallis areas, specifically part of the marketing team to expand out reach
- Delta Delta Delta- a sisterhood supporting woman and other philanthropic causes
References
References available upon request.
Timeline
Customer Service Representative
Best Security
11.2024 - Current
Dog Caretaker
Paul Family
01.2024 - Current
Parks and Recreation Student Representative
City Of Coeur D'alene, Government
10.2023 - 05.2024
Operation Associate
Kohls Department Store
05.2022 - 09.2024
Babysitter
Families In The Community
01.2022 - Current
Bachelor of Science -
Oregon State University
High School Diploma -
Coeur D'Alene High School
Similar Profiles
Jonathon HeveronJonathon Heveron
Security Guard at Best SecuritySecurity Guard at Best Security
Maliki-Ajari MuhammadMaliki-Ajari Muhammad
Security Assistant at Best SecuritySecurity Assistant at Best Security
C'Asia McCoyC'Asia McCoy
Security Officer at Best SecuritySecurity Officer at Best Security