T'Sean Hunter
Eletrician Apprenticeship
Bridgeton,NJ
Summary
Dynamic customer service professional with a proven track record at Walgreens, adept at conflict resolution and active listening. Skilled in innovative problem-solving, I consistently enhance customer loyalty through empathetic interactions. My ability to maintain composure under pressure and effectively manage escalated situations drives success in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Walgreens
05.2025 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Greeted customers entering store and responded promptly to customer needs.
Busser
Chili's Restaurant
01.2025 - 06.2025
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Customer Service Cashier
McDonald's
06.2021 - 01.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
Bridgeton High School
Bridgeton06-2025
Certificate of Technical Studies - ELECTRICAN APPRENTICESHIP
SJ TECHNICAL TRANING- ELMER
Elmer, NJ06-2025
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Creative solutions
- Innovative thinking
- Logical reasoning
- Problem identification
- Relationship building
- Conflict resolution
- Motivating teams
- Strategic planning
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Timeline
Customer Service Representative
Walgreens
05.2025 - Current
Busser
Chili's Restaurant
01.2025 - 06.2025
Customer Service Cashier
McDonald's
06.2021 - 01.2022
Bridgeton High School
Certificate of Technical Studies - ELECTRICAN APPRENTICESHIP
SJ TECHNICAL TRANING- ELMER
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