Grace Wiggins
Shreveport,LA
Summary
Dynamic retail professional with a proven track record at American Eagle Outfitters, excelling in customer service and teamwork. Recognized for boosting sales through effective product recommendations and fostering customer loyalty. Skilled in inventory management and problem-solving, I create engaging shopping experiences while maintaining a clean and organized environment.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
American Eagle Outfiters
09.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Greeted customers and provided outstanding customer service.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
In-Home Nanny
05.2024 - 07.2025
- Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Supported families by managing household tasks such as laundry and light cleaning around the house.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
- Played games, worked on puzzles, and read books to young children.
- Built positive and nurturing environments to support child social and emotional growth.
- Monitored children's play activities to verify safety.
- Taught children basic life skills, manners and personal hygiene.
Education
No Degree - Psychology, Child Development
Acellus Academy
Kansas City, MO01-2026
No Degree - Psychology, Child Development
Captain Shreve
Shreveport, LA02-2024
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Retail sales
- Flexible schedule
- Trend awareness
- Fashion sense
- Friendly and outgoing
- Friendly and helpful
- Honest and dependable
- Goal driven
Timeline
Retail Sales Associate
American Eagle Outfiters
09.2024 - Current
In-Home Nanny
05.2024 - 07.2025
No Degree - Psychology, Child Development
Acellus Academy
No Degree - Psychology, Child Development
Captain Shreve
Similar Profiles
Kylie 'Sage' ShaddeauKylie 'Sage' Shaddeau
Retail Sales Associate at American Eagle OutfitersRetail Sales Associate at American Eagle Outfiters
Liliana CartagenaLiliana Cartagena
Brand Ambassador at American Eagle OutfitersBrand Ambassador at American Eagle Outfiters
Brenda AriasBrenda Arias
Sales Associate at American Eagle OutfitersSales Associate at American Eagle Outfiters
Meredith BrewerMeredith Brewer
Brand Ambassador at American Eagle OutfitersBrand Ambassador at American Eagle Outfiters
Jasmine NormanJasmine Norman
Dental Assistant at Jefferon Dental OrthodonticsDental Assistant at Jefferon Dental Orthodontics