Grace Williams

I started as a front of house team member

who Interacted with customers to maximize customer satisfaction and ensure repeat business. I then became a member of the kitchen, where I now train and mentor new personnel that are hired to fulfill various roles.

• Provide coaching and mentoring to upcoming and current employees
• Collaborated with servers to collect information about specific customer desires and dietary needs
• Established and maintained quality control standards including the freshness of food items to provide feedback to kitchen supervision
• Maintained a tidy and organized work area to preserve quality standards and support cleanliness

• Established a welcoming atmosphere by greeting each guest with a warm welcome
• Maintained a clean organized work space to carry out quality standards
• Took and prepared customer orders in person and through the drive-thru
• Completed additional tasks to assist my fellow team members to ensure everything ran effectively
• Helped guests when in need of any assistance and created unforgettable experiences