Grace Williams

• Provided excellent customer service at front counter during busy shifts.
• Managed cash register operations accurately and efficiently.
• Prepared food items following company recipes and standards.
• Maintained cleanliness and organization of front counter area.
• Resolved customer complaints promptly, enhancing overall customer satisfaction.
• Stocked supplies and ensured availability for smooth operations.
• Greeted customers warmly, fostering a welcoming environment and enhancing service experience.
• Cleaned work areas regularly throughout shift including counters, equipment, floors.
• Restocked napkins, utensils, and condiments at service areas to ensure availability.
• Stocked shelves with merchandise and ensured items were labeled correctly.
• Responded promptly to customer complaints or concerns in a professional manner.
• Assisted customers with inquiries, orders, and purchases of products.
• Communicated effectively with other staff members regarding customer service issues or operational problems.
• Ensured that all food items were prepared according to company specifications.
• Adhered to all safety protocols while handling food products.
• Offered suggestions on product selection based on customer preferences.
• Stocked shelves with merchandise according to store guidelines.
• Performed opening and closing procedures such as counting money in cash drawers and reconciling daily sales reports.
• Organized front counter area, streamlining workflow and improving service efficiency.

• Collaborated with peers on academic projects and presentations.
• Participated in study groups to enhance understanding of course materials.
• Utilized online learning platforms for course assignments and communication.
• Engaged with faculty during office hours for academic support and guidance.
• I am in the School of art on campus, working on my Bachelor's Degree.
• I've been at the University of Tennessee for three years
• Completed two years of study at Pellissippi Community College, culminating in an Associate Degree prior to transfer to the University of Tennessee.

I want to have a career in art or art involvement and gain more experience in that department, and possibly management as well;including leadership opportunities.