GRACE WILSON
Howell,MI
Summary
Safety-focused healthcare professional with direct neurorehabilitation client care experience in fast-paced, high-responsibility environments. Skilled at remaining calm under pressure, responding to emergencies, and delivering attentive, personalized support to individuals with diverse needs. Known for professionalism, strong communication, situational awareness, and creating a safe, reassuring experience for every person in my care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Residential Service Technician
Resilire Neuro
Brighton, MI
05.2024 - Current
- Provided direct care and supervision for clients in a group home setting with neurological conditions, mental health challenges, and physical disabilities in a high-responsibility healthcare environment
- Maintained client safety and well-being by monitoring behaviors, mobility, and medical needs while following strict care and safety protocols
- Effectively de-escalated challenging behaviors and supported individuals experiencing emotional distress, confusion, or agitation with patience and professionalism
- Responded calmly and efficiently in urgent and high-stress situations, ensuring a safe environment for clients, staff, and visitors
- Assisted with mobility, activities of daily living, and individualized care plans while preserving dignity, respect, and comfort
- Supported medication administration and distribution processes in accordance with established medical guidelines, demonstrating attention to detail, accountability, and procedural compliance
- Communicated clearly with nurses, therapists, and interdisciplinary team members to ensure coordinated, high-quality care
- Built trust with individuals from diverse backgrounds and ability levels, adapting communication styles to meet cognitive, emotional, and physical needs
- Demonstrated strong situational awareness to identify potential safety risks and take proactive action
- Balanced multiple responsibilities in a fast-paced setting while maintaining professionalism, composure, and service-focused interactions
- Demonstrated schedule flexibility by working rotating shifts, weekends, holidays, and extended hours while maintaining high standards of care
Animal Caregiver
09.2021 - 08.2023
- Maintained clean and sanitary environments in accordance with care standards
- Safely handled animals using proper restraint and safety procedures
- Monitored health and behavior, reporting concerns promptly
Child Caregiver
01.2019 - 08.2021
- Supervised and ensured the safety of multiple children in a structured environment
- Provided attentive care while managing behaviors, emotions, and age-specific needs
- Maintained a safe, organized setting by enforcing rules and responding calmly to situations requiring immediate attention
Education
Lansing Community College
Lansing, MISkills
- Verbal & Interpersonal Communication
- Safety Awareness
- Emergency Response & Crisis Management
- First Aid & CPR Certified
- De-escalation & Conflict Resolution
- Team Collaboration
- Situational Awareness
- Multitasking in Fast-Paced Environments
- Attention to Detail
- Professionalism & Composure Under Pressure
Certification
- CPR & First Aid Certified
- Behavior Intervention & De-escalation Training
- Medication Administration Training
- Safety-Care / Crisis Prevention Training
- Client Transport & Safety Procedures Training
Timeline
Residential Service Technician
Resilire Neuro
05.2024 - Current
Animal Caregiver
09.2021 - 08.2023
Child Caregiver
01.2019 - 08.2021
Lansing Community College