Grace Wurdell
Duluth,MN
Summary
Friendly worker with exceptional customer service and responsible workplace skills. Keeps work area clean, stocked, and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high volumes of patrons. Creates a welcoming environment, and connections with patrons to ensure all are well attended to. Provides respectful service to all persons no matter the circumstance with an eagerness to work hard and keep a positive attitude.
Overview
4
4
years of professional experience
Work History
Bartender /Restaurant Server
Crow River Country Club
2023.04 - Current
- Concocting a variety of beverages according to a recipe or by customer request, measuring ingredients correctly and safely
- Greeting customers and showing them to their tables, accurately taking food and drink orders and delivering both in a timely fashion, regularly checking for refills and other needs of patrons
- Keeping track of regular golfers and their names, anticipating their needs, and engaging in pleasant conversation
- Preparing bar food when the kitchen is not in service
- Correctly ringing up orders providing receipts and exact change as needed
- Clearing tables after customers have left, ensuring a clean environment for the next guests, keeping the bar stocked, and preparing for big rushes of people
- Maintaining a neat and organized space for other employees and patrons
- Following all health and safety regulations
- Occasionally helping set up, clean up, and serve during formal events in the ballroom
Outside Attendant
Crow River Country Club
2021.10 - 2022.11
- Ensuring that the golf carts are emptied, cleaned, charged, and ready for the next usage
- Occasionally shuttling patrons from their cars to the clubhouse
- Completing tasks around the course per management request
- Cleaning clubs when asked
- Working well with other employees and using teamwork skills
Clerk
Cash Wise Pharmacy
2020.10 - 2021.08
- Greeting customers and answering questions about their medication status, and insurance coverage, and aiding them in finding and purchasing over-the-counter products
- Retrieving, sorting, and stocking medications
- Processing transactions correctly at register
- Entering patient information to be filed
- Adhering to HIPAA regulations
- Eagerly providing service and anticipating needs of regular customers
Education
BBA, Spanish Studies B.A. - Marketing, Spanish
University of Minnesota - Duluth
Duluth, MN05.2027
Skills
- Payment Processing
- Food Running
- Beverage Preparation
- Health codes compliance
- Menu Memorization
- Cash Register Operation
- Changing beer kegs
- Conversant in Spanish
- Outgoing Personality
- Customer service expertise
Timeline
Bartender /Restaurant Server
Crow River Country Club
2023.04 - Current
Outside Attendant
Crow River Country Club
2021.10 - 2022.11
Clerk
Cash Wise Pharmacy
2020.10 - 2021.08
BBA, Spanish Studies B.A. - Marketing, Spanish
University of Minnesota - Duluth
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