Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Work Availability
Timeline
Generic

Grace Yamada

Dublin,OH

Summary

Professional hospitality specialist with robust experience in high-paced dining environments. Skilled in delivering exceptional customer service, managing tables efficiently, and ensuring guest satisfaction. Strong focus on teamwork, adaptability, and consistently achieving results. Known for reliability, effective communication, and positive attitude.


Overview

4
4
years of professional experience

Work History

Delivery Rider

SKYLARK HOLDINGS CO., LTD.
04.2024 - 04.2025
  • Handled cash transactions accurately while collecting payments upon delivery completion.
  • Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
  • Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
  • Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.

Restaurant Waiter

KYOTARU CO., LTD.
10.2021 - 11.2024
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Education

Bachelor of Arts - Linguistics

Meiji University
Tokyo, Japan
03-2025

Skills

  • Customer service
  • Cleanliness
  • Table setting
  • Professionalism and courtesy
  • Reliability and punctuality
  • Cash handling
  • Time management skills

Languages

English
Full Professional
Japanese
Native or Bilingual

Additional Information

Authorized to work in the U.S. with no visa sponsorship required.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Delivery Rider

SKYLARK HOLDINGS CO., LTD.
04.2024 - 04.2025

Restaurant Waiter

KYOTARU CO., LTD.
10.2021 - 11.2024

Bachelor of Arts - Linguistics

Meiji University

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