Grace Anne Hibbert
Sanford,FL
Summary
Skilled at providing friendly service to coworkers and customers. Reliable and driven to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills. Employs flexible approach to resolving daily issues.
Overview
7
7
years of professional experience
Work History
Assistant General Manager
Planet Fitness Gym
09.2023 - Current
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Mentored and motivated team members to achieve challenging business goals.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Office Assistant
University of Central Florida USAFROTC DET159
06.2022 - 01.2023
- Organize meetings and schedules between prospective candidates, active cadets, active duty personnel and cadre
- Provide well-informed answers to inquiries over phone, in-person, and email
- Maintain a friendly disposition as the Front Desk Receptionist
- Organize data spreadsheets and compose helpful forms for the team
- Update and manage sensitive files on Cadet Records
- Completed clerical tasks such as filing, copying, and distributing mail.
Sales Associate
Charlotte Russe
06.2018 - 12.2018
- Operated cash register, collected payments, and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Helped customers find specific products, answered questions and offered product advice
- Arranged new merchandise with signage and appealing displays to encourage customer sales.
- Helped customers locate products and checked store system for merchandise at other sites.
Photographer's Assistant
Skip Combs Photography
08.2016 - 08.2018
- Explained price and package details to customers
- Selected and assembled photography equipment and required backdrops.
- Scanned photographs into computers for editing, storage and electronic transmission.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Selected and set up appropriate props, backdrops, and lighting.
Education
Bachelor of Arts - International And Global Studies
University of Central Florida
Orlando, FL05.2023
Skills
- Scheduling and Calendar Maintenance
- Merchandising
- Customer Service
- Product Recommendations
- Teamwork and Collaboration
- Problem-Solving
- Team Leadership Expertise
- Issue Resolution
- Verbal and Written Communication
- Cleanliness and Sanitation
- Safety Procedures
Extra Curriculars
- Awarded Gold Medallion Bright Futures Scholarship for over 120 Hours of community service (2018)
- Commander of the Eau Gallie AFJROTC Color Guard and Sabre Team (2 years)
- Commanded Color Guard and Sabre Team special events for Space Coast Honor Flight, to honor our WWII, Korean, Vietnam, and Gulf War veterans
- Commanded Color Guard Events for Patrick Space Force Base Annual Enlisted Awards Ceremony
- Commanded Color Guard and Honor Guard Sabre Team for Astronauts Hall of Fame event held at Kennedy Space Center
- Founded the Eau Gallie Chapter of OASIS ( Our Americans Standing In Support ) to send care packages and essentials to our soldiers deployed in the Middle East
Timeline
Assistant General Manager
Planet Fitness Gym
09.2023 - Current
Office Assistant
University of Central Florida USAFROTC DET159
06.2022 - 01.2023
Sales Associate
Charlotte Russe
06.2018 - 12.2018
Photographer's Assistant
Skip Combs Photography
08.2016 - 08.2018
Bachelor of Arts - International And Global Studies
University of Central Florida
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