Grace Chia En Chen
Henderson,NV
Summary
I strongly believe in the value of people, and this principle guides me every day. My passion lies in supporting individuals to feel fulfilled in their careers and lives. I thrive in an environment that requires managing multiple tasks and cross-functional teams (procurement/logistics/marketing/sales/R&D/QA/ 15 district factories), and the teamwork is what I dive into the working fields, and I enjoy being in it.
The first job I applied for after graduating from college was at Singapore Airlines. It was the foundation that trained me to be humble, supportive, and care for each other in the team, creative, efficient, and productive. Those are the fundamentals for me to accomplish my career so far.
I enjoy reaching out and helping people with my Gallup top five strengths: Arranger, Learner, Positivity, Activator, and Connectedness. Every day is a new day if we allow ourselves to see, to feel, and to grow with one another. Life is good.
Overview
8
8
years of professional experience
Work History
Business Development
SHINIH USA Co., Ltd
Henderson, Nevada
01.2021 - Current
- Collaborated with branch management to develop innovative business development initiatives that attracted new customers.
- Participated in cross-departmental initiatives aimed at improving overall organizational effectiveness related to business development efforts.
- Conducted thorough market research to identify growth opportunities and drive business development initiatives.
- Fostered strong relationships with key stakeholders, promoting collaboration and driving business development.
- Developed and executed successful business development plans, leading to new partnerships and expanded opportunities.
Executive specialist of General Manager and Vice President
Shinih Enterprise Co., Ltd
Taoyuan, Taiwan
03.2018 - 07.2021
- Led cross-functional teams (15 factories worldwide locations) to drive process improvements, resulting in streamlined workflows and reduced costs: purchasing/Logistics/Finance/Admin/Marketing/Dist factories
- Project management- enhanced customer satisfaction by streamlining communication channels and improving response times: Innovation projects (Apparel: Nike/Patagonia/The North Face/Burton and many more environmental care brands; Industrial/Mattress: Leggett & Platt/HANES/Paramount Sleep/KingKoil/Nature Home)
- Customer support- customer headquarters and factories program and account management
- Mentored junior staff, fostering professional growth and enhancing team capabilities within the organization.
Education
Master of Pastoral Counseling And Spirituality - Counseling
BOL Pastrol And Missionary Teololgical Seminary
Taipei, Taiwan07-2018
Master of Information System Management - Business School- Information System And Admin
University of Detroit Mercy
Detroit, MI01-2002
Skills
- Cross-functional management
- Project and Account management
- Customer relations
- International trading: logistics
- Strategic business development and planning
- International networking
- Leadership and team development
Projects
- For the sports brands: Appeal and footwear project management – three years of development experience in the Nike innovation project team. Innovation product development with The North Face, Patagonia, Burton, and more.
- For the industrial, automobile, and mattress business: Leading new product development projects with customers.
Languages
- English
- Taiwanese
- Chinese (Mandarin)
Timeline
Business Development
SHINIH USA Co., Ltd
01.2021 - Current
Executive specialist of General Manager and Vice President
Shinih Enterprise Co., Ltd
03.2018 - 07.2021
Master of Pastoral Counseling And Spirituality - Counseling
BOL Pastrol And Missionary Teololgical Seminary
Master of Information System Management - Business School- Information System And Admin
University of Detroit Mercy