Professional Summary
Overview
Work History
Education
Skills
Summer Mobile Hub
Timeline

Gracelyn Medeiros-Javar

HPM Building Supply
Naalehu,HI
19
years of professional experience

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Work History

Lumberyard Specialist 2

4 Years 11 Months
HPM Building Supply | 09.2021 - Current

*Will call/Yard or Order Fulfillment role involves preparing , gathering , and releasing customer pickup orders. Key duties include pulling , customer service , and inventory staging

Order Processing & Staging

-pulling an assembling accurate products and building materials

from the warehouse or lumberyard based on invoices.

-Staging will-call orders in designated pick-up zones to ensure rapid hand-off.

-Verifying order quantities and item accuracy before the customer arrives.

Customer Service

- Greeting Contractors and retail customers promptly when they arrive to pick up orders.

-processing paperwork , verifying signatures, and finalizing release documentation.

Yard & Safety Maintenance

-Keeping the will-call staging area , yard, and warehouse clean, organized , and free of safety hazards.

- Communicating stock discrepancies or delays clearly with sales and the counter team.

Customer Service Specialist

14 Years 6 Months
Walmart | 02.2007 - 08.2021

At Walmart combined stocker and cashier job description covers processing transactions , restocking inventory , and delivering customer service.

Cashier Duties

-Ring up items accurately and process cash , card or digital payment.

-Greet , assist , and thank every customer with positive attitude.

-Maintain a clean , safe and organized checkout area.

-Handle customer returns , complaints , and basic questions.

Stocking Duties

-Unload freight trucks and move to inventory safely from the backroom.

-Stock shelves , rotate products , and set up store displays.

-Lift heavy boxes merchandise , often weighing over 50 pounds.

-Zone and face merchandise on shelves to keep aisles neat for shoppers.

Customer Service & General Expectations

-Answer shopper inquiries and help locate products across the store.

-Stand for long periods and maintain high energy in a fast-paced environment.

-Cross train and help other departments or zones as store needs change.

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Education

High School Diploma

Kau High & Pahala Elemtary | Pāhala, HI | 05-1996

Skills

Customer relations
Documentation management
Problem-solving
Inventory management
Expert problem solving
CPR certification
Material handling

Summer Mobile Hub

  • KA'U HIGH AND PAHALA ELEMENTARY
  • SUMMER MOBILE HUB
  • No plans for summer break? Come and enjoy the fun!
  • JUNE 13-JULY 22 TUESDAYS AND THURSDAYS 8:30AM-1:00PM
  • ST.JUDE'S CHURCH, OCEAN VIEW
  • Access to tutor support, food, and hygiene needs. Participate in Arts and Crafts, Hawaiian Culture activities, STEM projects, enrichment activities, reading and math supports
  • Sign up with Ms.Chrysa or Ms.Shailei

Timeline

Lumberyard Specialist 2

HPM Building Supply
09.2021 - CurrentRead More

Customer Service Specialist

Walmart
02.2007 - 08.2021Read More

Kau High & Pahala Elemtary

High School Diploma
Read More
Gracelyn Medeiros-Javar