Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Gracelynn Traster

Gracelynn Traster

Mount Pleasant,MI

Summary

Highly motivated and results-driven student seeking to leverage my expertise in social reform to contribute to our communities' success. Proficient in using independent decision-making skills and sound judgment to positively impact not only company success but our society as a whole. Expertise in qualitative analysis, task management,

and applied observational research.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager, Bartender

The Cabin
02.2024 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Prioritized guest experience in order to generate repeat business and build community relations.

Server

Dearborn Country Club
04.2024 - 08.2024
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Server

Buffalo Wild Wings
08.2021 - 05.2024
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Server

TPC Michigan
05.2023 - 08.2023
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Built strong relationships with the members of the club by retaining their usual drink and lunch orders for them to enjoy after a long day at the course.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Provided friendly, courteous service to create memorable moments for guests.

Education

Bachelor of Science - Forensic Psychology

Central Michigan University
Mount Pleasant, MI
05.2025

High School Diploma -

Huron High School
05.2022

Skills

  • Administrative tasks
  • Proactive
  • Staff training and development
  • Customer rapport
  • Adaptability and flexibility
  • Team leadership

Certification

OSHA

CPR

Timeline

Server

Dearborn Country Club
04.2024 - 08.2024

Assistant Manager, Bartender

The Cabin
02.2024 - Current

Server

TPC Michigan
05.2023 - 08.2023

Server

Buffalo Wild Wings
08.2021 - 05.2024

Bachelor of Science - Forensic Psychology

Central Michigan University

High School Diploma -

Huron High School

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Gracelynn Traster