Gracen Gasporra
Minden,Nevada
Summary
Talented Floral Assistant & Designer accustomed to overseeing and executing unique creations, including centerpieces, bouquets and arrangements. Highly communicative employee with expertise helping customers execute floral visions.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
1
1
year of professional experience
Work History
Florist Assistant
Art In Bloom Floral
2023.05 - Current
- Provided customers with courteous, knowledgeable and efficient service.
- Maintained high standard of organization and cleanliness of store premises.
- Designed custom, general purpose, and special occasion flower arrangements using recommended floral design guidelines.
- Prepared new flower and greenery shipments for arrangement.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
Customer Service Associate
Crown Dry Cleaners & Laundry
2023.02 - 2023.05
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled billing and payment issues following guidelines, resolving disputes properly.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Education
No Degree -
Douglas High School
1670 NV-88, Minden, NV 8942306.2024
Skills
- Workspace Maintenance
- Inventory Management and Ordering
- Account Updating
- Data Entry
- Punctuality
- Problem Resolution
- Professional Telephone Demeanor
- Customer Support
- Team Collaboration
- Cash Register Operation
- Transaction Management
- Store Opening and Closing
Timeline
Florist Assistant
Art In Bloom Floral
2023.05 - Current
Customer Service Associate
Crown Dry Cleaners & Laundry
2023.02 - 2023.05
No Degree -
Douglas High School
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