Grace T. Gustaferro
Gloucester,MA
Summary
Experienced outdoor industry professional with well-honed supervisory skills. Reliable and safety-minded with exceptional customer service skills when assisting patrons. Remains poised and grounded in stressful situations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Head Lifeguard
City of Gloucester Department of Public Works
05.2016 - 08.2023
- Supervised two large beaches with team of 10 lifeguards
- Mentored first year guards and assisted in running weekly trainings and workouts
- Patrolled identifying anyone needing assistance, offered immediate care
Professional Ski Patroller
Powder Mountain Ski Resort
11.2022 - 04.2023
- Assisted injured guests on mountain by administering medical care
- Transported injured skiers from location of accidents to safety and arranged medical transportation
- Assessed and maintained terrain to lower potential risks for guests by performing avalanche control work
COVID-19 Contact Tracing Investigator
Partners In Health Network
11.2020 - 04.2021
- Connected with Massachusetts residents and families during their health journeys with COVID-19
- Communicated daily with 15+ team members, providing assistance and support to citizens throughout isolation and quarantine
- Provided information to access financial assistance, health insurance or secure housing
Cashier and Customer Service
Russel Orchards Farm & Winery
09.2020 - 11.2020
- Worked in busy retail space providing customer support and cash register tasks
- Assisted in food preparation in fast-paced commercial bakery
Education
Bachelor of Science - Natural Resources Conservation
University of Massachusetts Amherst
Amherst, MA05.2020
Certification
- NR-EMT
- American Heart Association CPR & AED certified
- American Red Cross Lifeguard Certified
Timeline
Professional Ski Patroller
Powder Mountain Ski Resort
11.2022 - 04.2023
COVID-19 Contact Tracing Investigator
Partners In Health Network
11.2020 - 04.2021
Cashier and Customer Service
Russel Orchards Farm & Winery
09.2020 - 11.2020
Certified Head Lifeguard
City of Gloucester Department of Public Works
05.2016 - 08.2023
Bachelor of Science - Natural Resources Conservation
University of Massachusetts Amherst
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