Raven Heckel
Brick,NJ
Summary
Certified Head Lifeguard with expertise in emergency response, team leadership, and training coordination. Proven ability to enhance safety protocols and ensure operational excellence. Dedicated professional with strong skills in customer service and scheduling management. Experience in supervising teams and coordinating training sessions to improve performance and safety standards.
Overview
3
3
years of professional experience
Work History
Certified Head Lifeguard
Point Pleasant Borough
Point Pleasant, New Jersey
05.2024 - Current
- Supervised lifeguard team to ensure adherence to safety standards and operational protocols.
- Coordinated training sessions to enhance lifeguard skills and emergency response capabilities.
- Organized staff schedules to ensure adequate coverage during peak swim times.
Server
Ram Cafe
Howell Township, New Jersey
08.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers, answered questions, and recommended specials to increase profits.
Server
Strollo's Italian Ice
Point Pleasant Beach, New Jersey
03.2023 - 10.2024
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
Bachelor of Science - Exercise Science
Kean University
Union, NJ05-2027
Associate of Science - General Studies
Ocean County College
Toms River, NJ05-2025
Skills
- Emergency response
- Team leadership
- Customer service
- Training coordination
- Scheduling and time management
- Safety protocols
Timeline
Certified Head Lifeguard
Point Pleasant Borough
05.2024 - Current
Server
Ram Cafe
08.2023 - Current
Server
Strollo's Italian Ice
03.2023 - 10.2024
Bachelor of Science - Exercise Science
Kean University
Associate of Science - General Studies
Ocean County College