Graci Bennett
Federal Way,WA
Summary
Dedicated retail professional with proven skills in customer service, conflict resolution, and team motivation. Committed to enhancing customer satisfaction and driving team performance.
Overview
4
4
years of professional experience
Work History
Retail Team Lead
The Chopped Leaf
Federal way, Washington
10.2023 - Current
- Trained new staff on company policies and customer service standards, ensuring consistent service delivery.
- Managed inventory levels and restocked supplies.
- Resolved customer complaints promptly and professionally.
- Provided guidance and support to team members, fostering skill development and enhancing team capability.
- Developed customer service standards and monitored customer satisfaction levels, driving continuous improvement in service quality.
Retail Team Member
Panera Bread
Federal Way, WA
08.2022 - 07.2023
- Delivered warm, welcoming customer service in fast-paced environment to enhance customer satisfaction.
- Addressed customer inquiries and resolved issues promptly to improve overall service experience.
- Ensured clean, organized sales floor to facilitate optimal shopping experience.
Education
High School Diploma -
Decatur Highschool
Federal Way 06-2024
High School Diploma -
Pudget Sound Skills Center
Burien, WA05-2024
Some College (No Degree) - Natural Resources Management
Green River College
Auburn, WASkills
- Customer service
- Team motivation
- Conflict resolution
- Effective communication
- Problem solving
- Adaptability to change
References
References available upon request.
Timeline
Retail Team Lead
The Chopped Leaf
10.2023 - Current
Retail Team Member
Panera Bread
08.2022 - 07.2023
High School Diploma -
Decatur Highschool
High School Diploma -
Pudget Sound Skills Center
Some College (No Degree) - Natural Resources Management
Green River College