Graci Brandenburg
Starbucks
Xenia
3
years of professional experience
Dynamic and detail-oriented professional with experience at Starbucks and Tropical Smoothie Cafe. Proven ability to enhance customer satisfaction through effective time management and a friendly demeanor. Skilled in cash handling and maintaining cleanliness, while fostering teamwork to achieve operational excellence. Recognized for resolving customer complaints and training new staff efficiently.
Developed extensive communication and critical thinking skills in fast-paced healthcare environment. Skilled in patient care, teamwork, and maintaining patient confidentiality, with focus on delivering high-quality service. Looking to transition into new role where these transferrable skills can make significant impact.
Work History
Barista
11 Months- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Operated espresso machines and equipment, maintaining cleanliness and functionality for optimal performance.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Residential Care Aid
9 Months- Assisted residents with daily living activities, ensuring comfort and safety.
- Monitored residents' health conditions, reporting changes to nursing staff promptly.
- Maintained accurate documentation of care provided and resident progress.
- Collaborated with interdisciplinary teams to develop individualized care plans.
- Advocated for residents' needs, fostering a supportive environment for well-being.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Shift Lead
1 Year 6 Months- Supervised team members to ensure efficient service and product quality.
- Resolved customer complaints promptly, enhancing overall satisfaction ratings.
- Monitored cleanliness and safety compliance within the café environment.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Education
- Practical Nursing
High School Diploma - Nursing
- Honoree of [Honor Name]
- Honor Roll [Semester and Year]
- [Honor's Society Name] Member
- Elected Captain of [Team]
Skills
Time management
Friendly and outgoing
Attention to detail
Team player
Cash handling
Opening and closing duties
Cleanliness
Timeline
Barista
Starbucks
09.2025 - CurrentRead More
Residential Care Aid
United Church Homes
05.2025 - 02.2026Read More
Shift Lead
Tropical Smoothie Cafe
07.2023 - 01.2025Read More
Clark State Community College
from Practical Nursing
Read More
Greene County Career Center
High School Diploma from Nursing
Read More