Gracia Fabiani-Pfautz
Orlando,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales Development Representative position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Supervisor
Haagen Dazs
02.2023 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Established a promotion after 3 months of working there.
- Managed 200-300 customers a day.
Cashier Team Lead
Ben's Dog House
08.2022 - 02.2023
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Managed 50-100 customers a day
Cashier
Hollywood Heroes And Villians
03.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Education
Bachelor of Science - Tourism
San Francisco De Milagro
Milagro, Ecuador03.2015
Skills
- Asking Questions
- Listening
- Intuition
- Understanding People
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Supervisor
Haagen Dazs
02.2023 - Current
Cashier Team Lead
Ben's Dog House
08.2022 - 02.2023
Cashier
Hollywood Heroes And Villians
03.2022 - 08.2022
Bachelor of Science - Tourism
San Francisco De Milagro
Similar Profiles
TATIANA DERASTATIANA DERAS
Store Manager at Smoothie King & Haagen DazsStore Manager at Smoothie King & Haagen Dazs
Dylan HaaseDylan Haase
Crew Member at Haagen-DazsCrew Member at Haagen-Dazs
Hugo UglianoHugo Ugliano
Sales Associate Manager at Haagen DazsSales Associate Manager at Haagen Dazs
Zoe PereiraZoe Pereira
Shift Leader and Ice Cream Scooper at Haagen DazsShift Leader and Ice Cream Scooper at Haagen Dazs
Kenisha HusbandsKenisha Husbands
Greeter at Launch Entertainment ParkGreeter at Launch Entertainment Park