Kundai Maunganidze
Lawrenceville,Ga
Summary
Years of hands-on experience as a main shop technician provide a strong foundation in automotive repair processes. Proven ability to communicate complex technical issues to customers in clear, understandable terms. Eager to leverage customer service skills in a new field, bringing a passion for direct client interaction and problem-solving. Ready to embrace new challenges and contribute effectively to a team.
Overview
5
5
years of professional experience
Work History
Mainshop Technician
Jim Ellis Buick GMC Mall of GA
11.2021 - Current
- Started as a shop helper, advanced to express tech, and then was promoted to main shop tech.
- Performed oil changes, tire rotations, tire changes, pre-delivery inspections, fluid flushes, alignments, recalls, and much more, including a wide range of main shop repairs, maintenance and recalls.
- Worked hand in hand with advisors, the parts department, and the sales department to make sure customers received the best service in a timely manner.
- Developed skills in diagnosing and performing major vehicle repairs.
- I often obtained photos, videos, and samples needed by warranty companies.
- I replied to and sent emails and phone calls to make sure the whole team was aware of the current vehicle status.
Store Sales Associate
Mountain View Bear Necessities Store
Lawrenceville, GA
08.2020 - 05.2021
- Provided exceptional customer service and recommendations to clients.
- I worked the register.
- Maintained store cleanliness, and ensured it was presentable.
- Restocked merchandise to meet customer demands.
Education
Gwinnett Technical College - General Automotive Diploma
Gwinnett Technical College
GA05-2025
Maxwell High School Of Technology - General Automotive
Maxwell High School Of Technology
GA05.2022
Mountain View High School -
Mountain View High School
GA05.2022
Collins Hill High School -
Collins Hill High School
GA05.2019
Skills
- Customer service
- Communication
- Attention to detail
- Troubleshooting
- Vehicle inspection
- Teamwork
- Eager to learn
- Computer skills
- Asking questions
Hobbies and Interests
- Driving
- Spending Time with my Family
- Trying out new food spots
- Visiting the Mountains
- Car Meets
- Meeting new people
- Reading Manga
- Watching Anime
Awards
- Gwinnett Tech General automotive Technology Diploma
- Highschool Diploma
- Maxwell Junior ASE Certificate
- Certificate of Perfect Attendance
- MBA Research Marketing Badge
Languages
- English
- Shona
Timeline
Mainshop Technician
Jim Ellis Buick GMC Mall of GA
11.2021 - Current
Store Sales Associate
Mountain View Bear Necessities Store
08.2020 - 05.2021
Gwinnett Technical College - General Automotive Diploma
Gwinnett Technical College
Maxwell High School Of Technology - General Automotive
Maxwell High School Of Technology
Mountain View High School -
Mountain View High School
Collins Hill High School -
Collins Hill High School
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