Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Work Availability
Work Preference
Timeline
AdministrativeAssistant

Graciana Gross

Eldersburg,MD

Summary

Developed exceptional customer service skills in a fast-paced restaurant environment, seeking to transition into new field. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Aims to leverage these transferable skills to excel in new professional setting.

Overview

1
1
year of professional experience

Work History

Waitress and TO-GO

Glory Days Grill
04.2024 - 04.2025
  • Teamwork
  • Customer Service
  • Food/Beverage Industry
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Used cash registers and credit card machines to cash out customers.

Waitress

IHOP
10.2024 - 12.2024
  • Teamwork
  • Customer Service
  • Food/Beverage Industry
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

Education

Liberty High School
Eldersburg, MD
05-2026

Skills

  • Communication
  • Leadership
  • Teamwork
  • Public speaking
  • First aid and CPR certified
  • Customer service
  • Strong multitasking
  • Greeting guests
  • Cash handling
  • Handling complaints
  • Active listening

Accomplishments

  • Achieved the Eagle Scout rank by completing an Eagle Project as well as other rank requirements involving leadership and service.

Languages

Spanish
Limited Working
English
Native or Bilingual

Interests

  • Music
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • I enjoy helping others and giving back to the community
  • Hiking
  • Fashion and Style
  • I have a passion for photography and editing photos
  • Acting and Theater
  • Creative Writing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part TimeInternship

Work Location

On-Site

Important To Me

Work-life balance

Timeline

Waitress

IHOP
10.2024 - 12.2024

Waitress and TO-GO

Glory Days Grill
04.2024 - 04.2025

Liberty High School

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Graciana Gross